promos
tiered offers
trade in phones
need to know
need to know
100

What are the 4 categories for the appreciation offer?

Teacher, Military, Nurse, First responder

100

What is a tiered offer?

No trade in required/discounted phone

100

Iphone 15

Iphone 16 or Iphone 16 pro

100

What tool do we use for coverage obj

Wireless coverage map

100

Which carrier charges the most?

Verizon
200

What is Next Up Anytime

add on that allows customers to upgrade when device is 33% paid off

200

What is the monthly installment price for the iphone 15?

$1.99

200

Cracked samsung note 9

Any S25 phone

200

How much data comes in the premium plan

Unlimited

200

is starter plans a tier

no

300

Explain the switcher contract payoff offer and how many days/installments the customer must have the phone for?

pay off $800/line, 120 days/4 installments

300

Name 3 Tiered apple phones

Any Iphone 15, Iphone 16 plus, Iphone 16 FE

300

Iphone 11 pro max

Iphone 15 pro max

300

What 3 countries can starter talk to for free

United States, Mexico, Canada

300

explain the port credit

must get new device/keep number

400

If a customer is a military vet and has fiber, which discounts does he receive and where are they applied?

Military 25% off on phones and 20% goes to fiber

400

Name 3 Tiered Samsung devices?

A16, S24FE, A35

400

Iphone 16 pro

Iphone 16 pro max

400

How many gigs of hotspot does each plan come with?

Starter 5, extra 30, premium 60?

400

explain coverage offer

wireless and fiber customers get 20 percent off

500

A customer owes $1000 on their Iphone 16 pro, How can you help them pay it off?

$800 switcher gift card and $250 port gift card

500

Name 2 Tiered google phones?

Pixel 9, Pixel 8a

500

Cracked Iphone 12 pro

Iphone 16 or Iphone 16 pro

500

What mobile security is included in every plan and what does it do?

Active Armor, blocks spam calls/text, monitors data breaches, and keeps phone up to date

500

how many latin american countries can premium get

21

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