Initiating a Wire
Lisa is at the teller line requesting to send a wire. Who has authorization within the branch to assist her with the wire?
What is Anyone?
Northwest has its own SWIFT BIC (NWBIUS33) for incoming foreign wires. What does BIC stand for?
What is Bank Identifier Code?
A customer is waiting for an incoming wire and contacts the branch at 11:00 AM to see if their account has been credited. After what time can the branch contact accounting to verify receipt of the incoming wire?
What is 4:15PM?
When a customer has requested their first Foreign Outgoing Wire, the customer will be contacted by a representative from which department?
What is Wire Department?
In order for a business customer to initiate wire requests through online banking, this feature must be set up by which corporate department?
What is Treasury Management?
The Wire Transfer Authorization Agreement can be signed by the customer in order to initiate wires when they are not present in a branch. Without the customer present and with a signed agreement, how can we accept their request?
What is Faxed Letter?
The branch will retain all paper wire transfer request forms for how long before they are to be shred?
What is 30 Days?
A Personal Banker has a request to send a domestic wire for a customer, it needs to be sent out today. All requests must be received by accounting no later than what time?
What is 3:30PM?
A customer has requested a foreign wire, what forms need to be completed and signed before the request is complete and the customer can leave? Hint: 2 Answers
What is Foreign Outgoing Wire Request and Receipt of Confirmation?
Your customer has requested confirmation once their wire request has been processed. What type of confirmation can be sent to the customer? Hint: 2 answers
What is Mailed Letter and Email?
When using a Wire Transfer Authorization Agreement, any form of written outgoing wire request must be accompanied by verbal communication with an authorized account holder. A representative of the bank is required to contact the customer utilizing contact information found in the agreement or the…
What is CIF Record?
The Accounting Department will retain the wire request forms for a minimum of how many years from the date of the wire transfer?
What is 5 years?