Fly away with Me
What is the airport code for Paris, France?
CDG
What is the first step you should take when making a change to a reservation
Take a screenshot of page 4 in GERT
What type of personalization did I book if am in if my seat lies flat like a bed?
Business Class
What is the airline used in our contracts to fly to Australia?
Qantas
Name one reason why you would add an RMA into a PNR?
Air Upsell, Upgrade, Personalization, Over or under our Minimum CNX Time
What is the airport code for Auckland, New Zealand?
Your traveler calls 120 days PTD to add a Post Trip to their double occupancy reservation. How much will they owe for a change fee?
$0 - there is not a change fee outside of 90 days ptd.
If I'm flying on Delta, in the front of the economy section with a seat that has extra leg room what is my upgrade?
Delta Comfort Plus
What is the pricing format for Air New Zealand?
FXR/RIT,U
What is the trip code that I would be on if I was zooming by the majestic Mt. Fuji on the bullet train?
JPN
What is the airport code for Edinburgh, Scotland?
EDI
What remarks are required when adding a Post trip to a reservation?
PC - added post trip
60 - reservation change
13 - balance change
11 - TPP increase paid
What is the pricing format for business class
FXR/R,U/KC,Y
If you are booking a traveler from Atlanta on AUA and you have them on Delta Domestic flights and Qantas international flights will they all price together?
No, they will be priced out separately in contract
Explain the Good Buy Discount.
Its like a reward for paying by ACH. If you are able to pay in full by electronic check 15 months ptd, you'll save 10% off your adventure not including tpp. As you get closer to departure that discount decreases by about a percentage point until you're inside of 8 months ptd, when it reduces to a $50 discount.
What is the airport code for Melbourne, Australia?
Your traveler calls 29 days PTD and they want to remove air from their reservation, can they do that?
No, they must cancel the reservation and rebook. We cannot make changes to a reservation inside 30 days PTD.
What would I change my upsell code to on page 3 of GERT if my traveler was going PE on the OB flight, and BCLS on the IB flight?
What are the only Classes of Service in coach that we can use in contract with Qantas?
S & L
How many people does a traveler need to have in order to be referred to the group sales department?
Min. 11 people
What is the airport code for Cape Town, South Africa?
CPT
What is the command used in Amadeus to see if a PNR has been ticketed?
RTTN
If I am trying to do a mixed cabin upgrade to Premium Economy & Business Class and my PNR has all the correct Class of Service, what is the correct pricing format to use?
FXX/R,U
What is our contracted pricing format for Qantas?
FXR/RNEG,U*TOUR
What do you do when Amadeus says "Simultaneous Changes to PNR"?
IR, and cry a little bit, then check to see what you need to re-add to your PNR