E-File
This is where a preparer can go to to look at a reject of a return
What is Electronic Filing Status Site (EFSS)
BEST is an internal resource
What planet is closest to the sun?
Mercury
At the end of your shift what do you change your Genesys status to?
What is Out of Office
This show is traditionally watched in the fall and features a mother/daughter duo who love shopping and drinking COFFEE COFFEE COFFEE
What is Gilmore Girls
What database will we find a reason for a rejected return?
ELF Reports
The Extension deadline for a 1120-C is what date
What is October 15th
Who painted the Mona Lisa?
Leonardo da Vinci
What is interview
This show features characters like Soldier boy, Homelander, and Starlight
What is The Boys
Where is the best place to look at multiple databases over multiple years?
Support Archive
True or False - if a return is in transmitted status it can be stopped.
What is - False
Taylor Swift is dating a football player from this team
Kansas City Chiefs
What is the required input to calculate an 1120 return
an EIN
What show is the quote "Pick me, Choose me, Love me" from
What is Greys Anatomy
What does GSR stand for?
General Support Request
This is related to calculation errors, presentation, and anything else NOT e-file related (Rejects, e-file diagnostics, schema errors need to be created as an ESR-Electronic Support Request)
What is the Diag text for interview forms for Diagnostic 46443 Individual Tax product?
Massachusetts Electronic Filing. Massachusetts requires paid preparer signature, SSN/PTIN, and firm EIN (or SSN if self-employed), if applicable. Review your entries in Office Manager or on federal Interview Form 3. If paid preparer information should not be included with this return, put an "X" in Box 30 and the text "NON PAID PREPARER" will be included in the electronic file. Otherwise, verify that the preparer information is complete.
Originally, Amazon only sold what kind of product?
Books
When you are on a call and get stuck, where should you go to ask for help
What is Teams Chats or Internal Chat
This TV show features characters like Santiago, Peralta, Holt, Boyle, and Pimento
What is Brooklyn 99
What Support Issues database year will you use to create a GSR (General Support Request) and ESR (Electronic Support Request) that happened in 2026?
2026 Support Issues
If a change needs to be made to an already filed return what process must a preparer follow
What is amend the return
In Corbin KY this popular restaurant was founded by Harland Sanders, better known as Colonel Sanders
KFC
Where can you find out what software release the customer is on?
PFX: Help > About Tax Prep
Axcess: Help > About
This popular reality TV show has contestants fall in love in just 10 days without ever seeing each other
What is Love is Blind
What is the database that shows us when a fix in the software will take place Example....Fix for an issue will be on release 2026.02020
Query