FORMS
Address Change Form
MISC-16
How much miles can customers earn after their first purchase on the HAL Credit Card? (Current Promo)
60,000K
What is the cut off time for the ATM?
6PM
When are funds released when placing a hold on US treasury Checks?
Immediate! We do not place holds on US Treasury Checks
Name two items we do not place holds on
Cashiers checks (etc names)
Bonds
Travelers Checks
Us Treasury Checks
Cash
etc
Verification Letter
MISC-2148_E
Fill in the ***
Earn 3 miles per $1 on ***
Earn 2 miles per $1 on ***
Earn 1 miles per $1 on ***
Direct HAL Purchase
ON gas, grocery and dining purchases
Everything else
What is the Zelle Sending and receiving limits?
Sending is $1000 per day
Receiving is unlimited
Fill in the ***:
Release dates for Checking account SOH Checks:
*** Business Day
*** Business Day
*** Business Day
1 2 5
Fill in the ***;
Release dates for Checking account NON SOH Checks:
***Business Days
***Business Days
***Business Days
1 3 8
SA-176
Withdrawal Slip
Name at least 3 benefits of the HAL
Earn Miles on every Purchase
One-time 50%-off companion discount on Hawaiian Airlines*
$100 off a companion ticket*
Free 2 check in bags for primary card members
No Foreign transaction fees
No mileage cap and no blackout dates
Share miles
etc
For the Bank of Hawaii Black Visa Debit Card, what is the Daily Spending Limits for POS Cash Advance and POS Pin transactions?
Fill in the ***:
Release dates for Checking account SOH Checks:
1st Business Day $225
***Business Day $****.**
5th Business day $Remainder
2nd / $5,300.00 Release is up to $5525 (225+5300=5525)
Can I place foreign checks on hold?
How?
DO NOT place Reg CC holds on any foreign checks.
Send checks for Clean Collections to reduce financial risk.
Refer to BR28-10 for Clean Collection Procedure
Home Equity Creditline Authorization to Close Account
LOD 287 6-2018
"I want to set up online banking for the HAL, what's the website?"
"Is there an App? Whats it called?"
Barclay US
Name at least 4 items that CANNOT be deposited through the ATM
Canadian or foreign checks or drafts
US Savings Bonds Image Replacement Documents
Personal Checks encoded with an amount
Internal documents (non?negotiable items)
Starter checks/counter checks that do not have a serial number
Money orders, including
Travelers Checks
Foreign currency Non-fit (mutilated) US paper currency
Bill with a series date of 1990 or prior - except for $1 bills
Coins
I am placing a hold on a $14,000 NON SOH check to a savings account on 4/18/2022. When are the released dates and how much are they?
3 days 4/21 $5,525
8 days 4/28 $8,475 (Remainder)
I am placing a hold on $15,000 SOH Check to a checking account on 4/28/2022. When are the release dates and how much are they?
1st b day 4/29/2022 $225.00
2nd b day 5/2/2022 $5,300.00
5th b day 5/5/2022 $9,475.00
Send me the list (or form number) of required documents for a Home Equity Line of Credit
L-1150_E
How does the HAL Business Mastercard earn the promotional 70,000K Miles?
Earn 60,000 bonus HawaiianMiles after spending $2,000 on purchases in the first 90 days.Earn 10,000 bonus HawaiianMiles after a qualifiying purchase is made on an employee card in the first 90 days.
6 times a month, no dollar amount limit.
Bonus if any team that can tell me the fee for going over 6 times, and penalty for repeated offense.
Name ALL SIX reasons why you would place an exception hold
Checks exceed $5525
Check has returned unpaid
Multiple OD in the last 6 months
Confidential information checks will return
Emergency from hardware/equipment
New account
I am placing a exception hold for a SOH check on July 1st, 2022. When will the funds be available?
Monday, July 11th 2022
7/1: Business date of deposit
7/2: Saturday
7/3: Sunday
7/4: Holiday
7/5: Business day 2
7/6: Business day 3
7/7: Business day 4
7/8: Business day 5 Hold Expiration Date
7/9: Saturday
7/10: Sunday
7/11: Funds Availability Date / Next business day