Kraft Lake Compare
PowerApp
RepAssist
AuGold
RANDOM... DO YOU DARE?
100

Agent code 35293C.  Who are the carriers that BPS Dan referred this agent too? 

Wellington, AuGold and AccessOne80 

100

How can I locate an acord form? 

How can I send this acord form to the agent? 

Carrier Database, acord forms.

Click on the acord form tab, locate and click on the one you need, then download and drag and drop to email. 

100

Agent code 04573T I need personal Auto that was customer rejected

Safeco and Travelers as this is a choice agent 

100

I am working on quote in AuGold and It wont allow me to submit. My quote number is DQQ/89824 .. Can you help me? 

This is a quick quote. Please have the agent try to convert to a full quote at the end OR has to start over and select Full quote 

100

How long does it take to pay out commissions on a NB policy

30-90 Days 

You can say 60-90

200

Case ID 6845476, where is this renewal? 

Carrier is non-renewing this policy, BPS referred them to Farmers, Foremost, Wellington, Sagesure 

200

What is John Novak's Number? 

616-956****

200

355249 Joe Wimpee I need a market for land leased to others

USLI and Tapco if no farming 

200

ATRB221800 was this canceled, if so why? 

Yes it was insured was not able to get the financing 

200

AUGold error, Hazard Hub API service is called for this risk, Wildfire Risk Score 33, what does this mean? 

This is AuGolds way for rating the risk address, if there is not a red error on the bottom of that page, agent can move forward, if there is a red error, this is not eligible. 

300

code 195602. #1How can the agent get back to the quote they were working on for client JEWEL?

#2 what would the agent need to do to submit this risk offline?

My clients tab, select client

Edit quote, scroll down and submit offline 

300

How can I locate Hagerty? 

Will NOT be found on our website

Agent can contact carrier directly

For helping agents get there please see Documents


300

35524V Robert Bledsoe looking for motorcycle customer rejected price from Foremost 

Safeco and Travelers 

Is directly appointed with Safeco. They can enter their credentials from the platform or login to Safeco's website 

Travelers through Compare 

300

How long does it take for a firm quote proposal to be emailed out

24-48 BUSINESS hours 

300

Agent 884733 calls in and wants to check on 3 Progressive policies, what would you advise?

Place John on hold and get the TC 

400

Agent code 950673 calls in, I started a quote for a company a long time ago by the name of All World Construction. They came back into my office and want me to run a quote for them. How can I do that? 

You will notice the client was just created, no actual quoting was done. You will want to check on the appetite to see if its available. If yes, New quote, Existing client, State and line of business. 

If no market for that construction, unfortunately we have no market. 

400

Can an agent create their own COI for Chubb Agribusiness? 


Extra point if you can tell me what acord form they need for COI! 

yes they can.. they need acord 25


400

160995 looking for homeowners Cov A 650,000 Fireline 4 no claims

Compare (Stillwater and Openly) AuGold and Bigfoot 

400

Agent calls and wants to speak with someone about payment options and does not want to hear check only.

Columbia Pacific may be able to finance 

400

Agent calls about not being able to reach out to their TM, what should we do?

Try reaching out to the TM directly, Warm transfer if possible, you can also ask for assistance for this agent in the marketing chat 
500

Yes hello this is Adam lee calling. Code 968260 I received an audit document can tell me what this is about?  The policy number is 81SBMAA8167

Call Hartford 1-866-467-8730 :) 

500

In which state is TowerHill available? 

Florida 

500

Larry Elliott 36605V looking for Commercial auto for someone who hauls Sand and Gravel  

Kraft Lake Compare 

500

Agent is having issues with account, we have confirmed they have an account and reset the password for them but it is still not working. What should we do?

We can or the agent can email usw.underwriting@kraftlake.com (PERSONAL LINES)
500

What is the commission rate for Jewelers Mutual Policy? 

9% new and 7% Renew 

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