Top It Off
What does a chelo sangria get garnished with?
Lemon, lime and orange
Someone is asking about our tap beers, how should you tell them our selection?
Start with the expensive aka better beers, then end with the beer specials.
What 2 pinot grigios do we carry?
Pricipato and Coppola
What is the difference between our steak sandwich and our ultimate steak sandwich?
Steak sandwich is plian, while the ultimate has mushrooms onions and cheese
What is the most important part of your uniform?
Your smile!
What goes on top of our sundaes?
Whipped cream, nuts and a cherry
Your guest wants a citrus type of beer. What do you reccommend?
Blue moon or Wicked juicy
What 2 chardonnays do we carry?
3 Thieves and Kendall Jackson
What is in our steak tip salad?
Salad mix, tomato, cucumber, red onions, gorgonzola cheese, tips and balsamic vinigrette on the side
What is the 5 foot rule?
Acknowledge anyone within 5 feet of you and assist them if possible
What toppings can a guest get on their cheescake?
Cherry, strawberry, blueberry, caramel or fudge
Which beer on tap comes from Dublin Ireland?
Guiness!
We have Josh and BV century cellars in what type of wine group?
Cabernet
What is the difference between the tender tip dinner and the ultimate tip dinner?
The ultimate has mushrooms and onions
What is the 50/50 rule?
The guest has the top half of the cup, we hold glasses by the bottom half
What should you always suggest when an entree salad is ordered?
Protein! Chicken, shrimp, tips, salmon all will dress up that salad and build your checks
What beers on tap are made in Rhode Island?
Gansett/Gansett lite (providence), Captains daughter (westerly), Whalers Rise (wakefield)
Pricipato and Coppola are our 2 pinot grigios. Which is dry, and which is sweet?
Principato is dry and coppola is sweet
What is the ny strip steak topped with?
Garlic butter
What is the sullivan nod?
A sales technique used by nodding your head in a 'yes' motion to sway peoples response
What are the best ways to upsell our ny strip or prime ribs?
Add shrimp, mushrooms, peppers, and/or onions
Your guest wants an IPA on draft. What do you tell them we carry?
Dogfishead!
Instead of an actual dessert, your guest is looking for a light, sweet wine. What 2 choices would you give them?
Chateau st michelle reisling or ck mondavi moscato
How many ounces is our ny strip?
12 oz center cut
What sign is posted in every chelo's location as you're leaving the kitchen? It is our motto!
If you are not proud of it, don't serve it!