Who's Who
This provincial organization promotes injury prevention, supports injured workers, and provides workers’ compensation in British Columbia.
Who is WorkSafeBC?
You might see a panel of these at a beauty contest, but at work, this can strain relationships, damage trust, and make people less likely to speak up.
What is to judge, judging or judgment?
This five-letter word is built when people feel valued, supported, and respected. It plays a critical role in creating strong, effective teams and a workplace where people feel safe.
What is trust?
Stemming from the Latin word for 'gratus,' even a simple thank you during a busy workday goes a long way toward strengthening a relationship, increasing positive emotions, and showing someone that they are valued.
What is gratitude?
This is one of the largest employment sectors in British Columbia, encompassing hospitals, long-term care, home care, and community care.
What is healthcare?
This workplace committee brings workers and employers together to discuss hazards, address concerns, and help make the workplace safer.
What is a Joint Occupational Health and Safety (JOHS) committee?
These two rhyming words refer to a form of communication that involves finger-pointing and can leave people withdrawn or defensive, making it much harder to find solutions.
What are blame and shame?
This can manifest as emotional exhaustion, extreme fatigue, and a sense that you have nothing left to give. Supportive workplace conversations can help reduce the risk.
What is burnout?
Sometimes confused with sympathy, this is the ability to understand another person’s feelings and show you care.
What is empathy?
People sometimes think this shift is quiet, but healthcare workers know it can be busy, unpredictable, and anything but boring.
What is the night shift?
Many workplaces offer this confidential program to help employees and sometimes family members access short-term counselling and support.
What is an Employee (and Family) Assistance Program or E(F)AP?
At school, students may be happy to be this at the end of the day. But when people feel this way at work, their concerns may feel ignored or brushed off
What is being dismissed or dismissed?
Some people may be more concerned about doing this with the wifi rather than their coworkers, but it is what turns coworkers into teammates and helps people feel that they belong at work.
What is social connection or connection?
Bonjour, Aloha, and even a wave are all ways to say this simple greeting that lets others know they are seen and respected.
What is hello?
As BC’s population ages, this group is among the fastest-growing users of healthcare services.
Who are seniors?
This organization supports BC long-term care and home care workplaces with health and safety resources, training, consultation, and events like Hearts and Hands.
Who is SafeCare BC?
This type of communication focuses on what people are doing well, including their effort, strengths, and progress (hint: the answer is in the prompt).
What is strength-based language or strength-based communication?
It may have been said to have killed the cat, but in a workplace, we know that it opens doors, avoids making assumptions and judgements, and creates a more respectful workplace.
What is curiosity?
Forget peer pressure, this healthier workplace practice happens when colleagues check in on each other. It can be as simple as 'You okay?'
What is peer support (or coworker support or support)?
The place you go when you really can’t wait. It has over two million visits a year in BC.
What is the emergency department?
This SafeCare BC and Canadian Mental Health Association initiative offers supports like Care to Speak, Care to Listen, and free mental health webinars for healthcare workers.
What is Care for Caregivers?
This type of statement, which also sounds like a body part, focuses on your own feelings and experiences rather than blaming others. It is an effective way to reduce defensiveness and build understanding.
What is an “I” Statement?
When people are more likely to share ideas, ask questions, and raise concerns without fear of judgment or negative consequences, they feel safe to do this. I can’t hear you…
What is speak up?
This homophone might sound like you are talking about a dog’s feet, but it’s a useful technique to help you respond thoughtfully instead of reacting.
What is pause?
Five regional and one provincial organization that serve the healthcare needs of British Columbians.
What are the health authorities?