Appearance
Customer Service
Respect
Teamwork
Extra
100
Is this an appropriate hairdo for work?
Yes! Looking appropriate for work means taking some time to do your hair.
100
TRUE or FALSE?
When you are with a customer, you should move at a really slow pace
100
Playing music really loudly when there are other people around you is appropriate, yes or no?
No! Other people might get distracted by your music, so you want to be respectful and play your music softly, or use headphones.
100
If someone looks like they are having a bad day, should you check in and see if they need any help?
It's always good teamwork to be a good friend.
100
Should you keep your workspace really messy?
No! You workspace should be neat and organized.
200
Should you show up to work looking like this?
200
TRUE or FALSE?
You should say "please," and "thank you," when talking to someone
200
You should use mean words to your coworkers
200
It is a good idea to constantly argue with your coworkers
You should be considerate of your coworkers and do your best to work as a team.
200
Is constantly running late for work a good idea?
300
Is this good posture for work?
300
Should you hang up the phone on people who call?
300
TRUE or FALSE?
It is appropriate to leave a mess in shared spaces at work.
300
If your boss tells you how to fix something, you should listen and not talk back
300
If your cell phone rings during work, you should answer it
400
Are these outfits work appropriate?
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400
Is this a good way to respond to a customer's question?
"I don't know why are you asking me? Figure it out!"
400
Are these words/phrases good to use with your boss?
"What up dude!!"
"Cya later!"
"Cool bro"
400
TRUE or FALSE?
It is really nice to talk about other people behind their back (i.e., gossip)
400
Should you always forget what you had to do (like meetings or assignments)?
500
What should I wear to work?
Nice pants
Nice shirt, sweater, or blouse
Nice shoes
500
Should you smile and be friendly when a customer comes to you?
Always make others feel comfortable and welcome! Be nice
500
TRUE or FALSE?
When taking feedback, you should always talk back.
You should never talk back rudely! Take the feedback, thank them, and if you have a different suggestion, politely suggest it!
500
Should you ask coworkers for help when you need it?
500
Is it a good idea to keep a planner or calendar?