Where in the world is 24
Industry Norms
Regulators!
Interacting with 24
Miscellaneous
100
This California county is where 24 Hour first started serving injured workers, claimants, and clients
What is Los Angeles County?
100
The first step that is often required by Home Health companies to open a case (not needed at 24 Hour).
What is an RN Eval?
100
$14.25/hr
What is the minimum wage in LA County as of July 1st, 2019?
100
Known as Care Advisors, this centralized team is who you first talk to/interact with when seeing if we can take on a new case?
What is the Intake Team?
100
Over 7,500 in 2019
What is the number of caregivers that worked for 24Hr HomeCare?
200
This City, home to 24Hr HomeCare's office which serves the largest work comp patient population, is home to this guy
What is Encino?
200
Who you talk to when you call 24 Hour Home Care outside of regular business hours or on a holiday.
Hint: not the industry standard of a voicemail or 3rd party call service.
What is a LIVE, employed Care Coordinator at 24 Hour Home Care?
200
This state is the only state that 24Hr HomeCare serves that doesn't regulate non-medical homecare
What is Arizona?
200
The timeframe you can expect a response when sending an email to us for any reason, 7 days per week?
What is same day?
200
My alma mater
Hint: in the same county as our first office
What is the University of Southern California?
300
This high cost of living area (and our highest bill rate area) is where Google, Apple, and other tech companies have sprouted in the 2000s
What is the Silicon Valley?
300
An unfortunately common reason for re-injury. 24 Hour introduced a proprietary training program in 2015 to reduce injuries from this cause.
What is a fall?
300
The only 24Hr HomeCare state in which live-in caregivers have to be paid while sleeping
What is California?
300
These were hand-written and used to be sent by fax many years ago on a bi-weekly basis
What are care notes?
300
This is the general term we call our injured workers/claimants
What is client(s)?
400
Our newest location at 24 Hour Home Care. This Northern California city is home to the Kings NBA Team and is California's Capital.
What is Sacramento?
400
This timeframe is the typical response time for non-medical homecare companies to have a start of care
What is 24-48 hours?
400
California caregivers working in a residential setting have to be paid overtime after this many hours
What is 9 hours?
400
We have over 60 individuals in this role, staffed around the clock, to help manage our client population
What is a Care Coordinator?
400
The two agencies that review our fingerprint, livescan background check required before being hired with 24 Hour Home Care
What is the DOJ and FBI?
500
This land-locked city is home to famous entrepreneur Mark Cuban.
What is Dallas?
500
This is the response time you should expect when emailing 24Hr with whether we can start a case or not (telephone typically receive an answer on the first call)
What is 10 minutes or less?
500
This organization, often one of the largest clients of care management companies like yours, is the typical worker's compensation insurer for new businesses in the state who's flower is the Poppy Flower
What is State Fund (or SCIF)?
500
Traditional skilled home health agencies require this at the beginning of a case, but 24Hr HomeCare, a non-medical homecare agency, does not require this (unless required by a payor/partner)
What is an RN (or PT/OT) open?
500
What caregivers, that are registered with a licensed homecare organization in California, are officially titled by the state
What are registered home care aides?