Where in the world is 24
Industry Norms/24Hr Differentiators
Regulators!
Interacting with 24
Miscellaneous
100
This California county is where 24Hr first started serving injured workers, claimants, and clients
What is Los Angeles County?
100
This is the homecare industry standard for hourly minimums
What is 3 or 4 hours?
100
$13.25/hr
What is the minimum wage in LA County as of July 1st, 2018?
100
Also known as our Care Advisor Team, this team is who you first talk to/interact with when seeing if we can take on a new case?
What is the intake team?
100
Over 7,000 in 2017
What is the number of caregivers that worked for 24Hr HomeCare?
200
This City, home to 24Hr HomeCare's office which serves the largest work comp patient population, is home to this guy
What is Encino?
200
While the industry standard to reach someone live is M-F 8am-5pm (and otherwise leaving a voicemail or reaching a 3rd part call services), this is who you and your clients/claimants/injured workers may talk to if calling during late-night, weekend, or Holiday periods
What is a LIVE, employed 24Hr HomeCare care coordinator?
200
This state is the only state that 24Hr HomeCare serves that doesn't regulate non-medical homecare
What is Arizona?
200
The timeframe you can expect a response when sending an email to us for any reason, 7 days per week?
What is same day?
200
My Favorite Sport
What is soccer?
300
This high cost of living area (and our highest bill rate area) is where Google, Apple, and other tech companies have sprouted in the 2000s
What is the Silicon Valley?
300
John Muir Health in Northern California created an exvlusive training program that helps ensure 24Hr caregivers are equipped to prevent this potentially fatal action from their clients
What is fall?
300
The only 24Hr HomeCare state in which live-in caregivers have to be paid while sleeping
What is California?
300
These were hand-written and used to be sent by fax many years ago on a bi-weekly basis
What are care notes?
300
This is the general term we call our injured workers/claimants
What is client(s)?
400
This City's name fits well with the title of this category
What is San Diego?
400
This timeframe is the typical response time for non-medical homecare companies to have a start of care
What is 24-48 hours?
400
California caregivers working in a residential setting have to be paid overtime after this many hours
What is 9 hours?
400
We have 60 individuals in this role, staffed around the clock, to help manage our client population
What is a care coordinator?
400
Unscramble the following: sewkror oipmocneston
What is workers compensation?
500
This land-locked city is home to a famous "shark" and also the NFL's "America's team"
What is Dallas?
500
This is the response time you should expect when emailing 24Hr with whether we can start a case or not (telephone typically receive an answer on the first call)
What is 10 minutes or less?
500
This organization, often one of the largest clients of care management companies like yours, is the typical worker's compensation insurer for new businesses in the state who's flower is the Poppy Flower
What is State Fund (or SCIF)?
500
Traditional skilled home health agencies require this at the beginning of a case, but 24Hr HomeCare, a non-medical homecare agency, does not require this (unless required by a payor/partner)
What is an RN (or PT/OT) open?
500
What caregivers, that are registered with a licensed homecare organization in California, are officially titled by the state
What are registered home care aides?