Allister
Which working condition is often associated with proofreading?
Illumination
An approach that emphasizes wants and needs.
Behavioral
Is a technique for estimating the proportion of time that a worker or machine spends on various activities and the idle time.
Work Sampling
Means giving a worker a larger portion of the total task.
Job Enlargement
Method Analysis is ____ how a job gets done.
Analyzing
Used to develop a time standard based on observations of one worker taken over a number of cycles.
Stopwatch Time Study
Work that concentrates on some aspects of a product or service.
Specialization
Work sampling is based on the statistical method first devised by.
L. H. C. Tippett
This is a key factor in many aspects of work life. Not only can it influence quality and productivity, it also contributes to the work environment.
Motivation
True or False, for selecting a job to study, you should consider jobs that have a low labor content.
False
Building occupants suffer acute health and comfort consequences that appear to be connected to time spent in a building is best described by this term.
Sick building syndrome
Two Basic approaches to Job Design.
Efficiency and Behavioral
What is the preliminary estimate of the sample size.
p = 0.50
Are designed to achieve a higher level of teamwork and employee involvement. Although such teams are not given absolute authority to make all decisions, they are typically empowered to make changes in the work processes under their control.
Self-directed teams
What are the two charts used for Analyzing the Job?
Flow Process Chart and Worker Machine Chart
What is the optimal workplace temperature?
21 C or 69 F
What are the questions Job designers focus on?
What, who, how, and where
When no sample estimate is available, after how many observations can a new estimate of p be obtained?
20 Observations
It is sometimes referred to as vertical loading. An example of this is to have stock clerks in supermarkets handle reordering of goods, thus increasing their responsibilities.
Job Enrichment
What are the four motion techniques?
Motion Study Principles, Analysis of Therbligs, Micromotion Study, and Charts