NextGen
Policy
Crisis/DCS
Random
Referrals
100

How long do you have to get a Skills/Therapy/Case Management note submitted? 

24 hours
100

Where can you find Agency Policies? 

100

Who is a mandated reporter in Indiana? 

Any person who has reason to believe a person under 18 years old has been a victim of abuse or neglect. 

100

What do you call a group of flamingos?

A flamboyance 

100

What should you do if you find out Medicaid has lapsed? 

Reach out to caregiver to offer a referral to navigator. Submit referral if interested. Pause services if not opting for self pay. 

200

How can you document if Next Gen is down or unavailable due to an update? 

By using the NextGen downtime procedures located on your desktop. 

200

When should you have your timecard submitted? 

The Friday before pay week 

200

How often should you complete a Columbia Screening?

If 6 or older at least once a week, during ISP reviews, or when clinically indicated 

200

How many bones are in the adult human body?

206

200

When do you need to send a referral to preregistration? 

Immediately so we can begin reaching out and complete intake ASAP. 

300

How long do you have to get a CANS submitted? 

7 days

300

Who can you report compliance related concerns to? 

Compliance and Integrity department 

Call toll free: 1-855-450-5770; or b. Submit a report by email to: BrightliCompliance@LiveBrightli.org; or c. Submit a report by regular mail to: Brightli Compliance and Integrity Department 1111 S. Glenstone Ave Springfield, Missouri 65804

300

Do you have to make a DCS report even if something has already been reported? 

Staff should report all historical abuse unless there is a documented report in the clients chart. 

300

Which planet in our solar system spins the fastest?

Jupiter

300

What's the difference between a psychiatric evaluation (PE) and psychological evaluation (psych eval)? 

PE is for medication management, psych eval is a diagnostic consultation. 

400

Where do you find the PHQ9, GAD7, CSSRS and other screening tools? 

By clicking on the screening tools hyperlink located at the top of your note. 

400

What should you do if you have car related trouble while on the clock?

Tell Taylor immediately

400

When should you make a DCS call after learning of abuse/neglect? 

Immediately- if you're unsure whether to call, contact Taylor immediately to staff. 

400

In what year did YouTube launch?

2005

400

How do you submit a referral to wrap around? 

With caregiver agreement, staff with Taylor, obtain ROI for Child Advocates, submit referral on their website.

500

How long do you have to staff and submit an intake?

7 days 

500

When can you take unpaid time off?

When you have used all of your PTO and have prior approval from supervisor.

500

How should you handle a client expressing thoughts of SI but no current plan or intention? 

Create a safety plan or review/update the current safety plan if needed. Contact a supervisor for additional support. 

500

Which fruit was once so rare in Europe that people would rent it to show off at parties?

Pineapple. It was a 1700s status symbol before becoming common.

500

What should you do if you don't know how to submit a referral in NextGen? 

Search Job Aids. If unable to find the correct one, contact Taylor, Cassidy, or Katie. 

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