Before starting a piece of equipment, you must always do this
What is perform a pit inspection or safety check?
sets in motion the structure and flow aligning the process and procedures that are to occur for each functional area.
What is process mapping?
True or False: Work Instructions are allowed to be printed on the work floor
What is False?
Meeting held with the team to discuss workload at the beginning before work assignments
What is startup or start of shift meeting?
Top level document that provides and start to finish overview of the standard procedures that should be taken to complete the task and achieve the outcome desired.
What is a SOP?
Communication done with hand gestures, body language, and or facial expressions
What is non- verbal communication?
A thorough and detailed document that explains exact process step by step including exceptions at the account and function level. It is this document that is audited and must be abided.
What is a work Instruction?
Communication that uses the written word to include text, email, documents, proposals, postcards, etc…
What is written communication?
Pictured visual of the work process based on the WI. Displayed as an easy reference document
What is a visual Job aid?
The use of words to share information with other people through spoken communication. You control pace, rate of speech, attitude, cadence of pauses, enunciation, and response.
What is Verbal communication?