Pivotal Expedite
Trac & Trace
Accounting
Dispatching
Randoms
100

How long has the company been in business

What is 3 Years

100

What software is use to track all units?

What is Macropoint

100

How do you alert accounting of a delivered loads?

What is submit a factor request?

100

How do customers see our units to send load offers?

What is via DAT. 

100

Where is the company portal located?

The provider development channel?

200

What does the acronym T.E.A.M stand for?

What is Transportation Experience Agent Managers

200

What shortcut key is for problems and delays

What is "P1"

200

Most customer Do Not want their loads invoiced ______

What is manually invoiced

200

When negotiating or bidding the dispatcher must be ____

What is confident 

200

What is required to be written on all BOL?

In and Out Times?

300

What services does the company provided?

What is Logistics and Transportation Services

300

What two things must drivers send on every load prior to departing the shipper?

What is BOL and Picture of freight Loaded

300

All loads that have been paid should be categorized with a color and labeled what? 

What is Accounting Completed?

300

What is the Avg RPM to bid in GA in PA for local loads?

What is $3 RPM

300

A driver is loaded with his load at 2pm and has 800 miles to go to deliver, what is the earliest time this unit can deliver freight as a solo unit?


What is 2030 - 2100 the next day


400

What is Pivotal Expedite Mission Statement

What is To provide seamless and superior Dedicated Disaptch Services 

400

When should customers be sent a detention warning?

What is after an hour wait time?

400

What is our standard or most frequent dispatching contract sent out to new customers/clients?

What is 14/30 Dedicated Dispatch Agreement

400
Who must you update prior to leaving your shift for the day?

What is the drivers you are assigned too. 

400

What 3 brokers have we ran the majority of our loads with this year.

What is Pilot Truck, NTG, and Cargobarn

500

What 3 things make up your work identity with the company?

What is Email Equate, Phone Equate, and Time Management

500

Where does Trac&Trace receive shipment updates from drivers?

What is via the announcement channel?

500

If accounting is not receiving response via email, what action may get an immediate response from broker or Factoring company?

What is to call the broker or factoring Company

500

When their is a problem at the shipper or receiver what should you ask the driver to obtain?

What is a POC? Point of Contact

500

The driver was loaded and sent pictures of BOL and Freight. Once sent, the driver updated eta and departed shipper. TracnTrace updated broker/customer, but did not receive a response. 15 minutes later the customer advised to have unit sit tight.

What problem occurred in this situation?

What is driver departed facility without receiving GTG from Tracntrace or dispatcher. 

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