How long has the company been in business
What is 3 Years
What software is use to track all units?
What is Macropoint
How do you alert accounting of a delivered loads?
What is submit a factor request?
How do customers see our units to send load offers?
What is via DAT.
Where is the company portal located?
The provider development channel?
What does the acronym T.E.A.M stand for?
What is Transportation Experience Agent Managers
What shortcut key is for problems and delays
What is "P1"
Most customer Do Not want their loads invoiced ______
What is manually invoiced
When negotiating or bidding the dispatcher must be ____
What is confident
What is required to be written on all BOL?
In and Out Times?
What services does the company provided?
What is Logistics and Transportation Services
What two things must drivers send on every load prior to departing the shipper?
What is BOL and Picture of freight Loaded
All loads that have been paid should be categorized with a color and labeled what?
What is Accounting Completed?
What is the Avg RPM to bid in GA in PA for local loads?
What is $3 RPM
A driver is loaded with his load at 2pm and has 800 miles to go to deliver, what is the earliest time this unit can deliver freight as a solo unit?
What is 2030 - 2100 the next day
What is Pivotal Expedite Mission Statement
What is To provide seamless and superior Dedicated Disaptch Services
When should customers be sent a detention warning?
What is after an hour wait time?
What is our standard or most frequent dispatching contract sent out to new customers/clients?
What is 14/30 Dedicated Dispatch Agreement
What is the drivers you are assigned too.
What 3 brokers have we ran the majority of our loads with this year.
What is Pilot Truck, NTG, and Cargobarn
What 3 things make up your work identity with the company?
What is Email Equate, Phone Equate, and Time Management
Where does Trac&Trace receive shipment updates from drivers?
What is via the announcement channel?
If accounting is not receiving response via email, what action may get an immediate response from broker or Factoring company?
What is to call the broker or factoring Company
When their is a problem at the shipper or receiver what should you ask the driver to obtain?
What is a POC? Point of Contact
The driver was loaded and sent pictures of BOL and Freight. Once sent, the driver updated eta and departed shipper. TracnTrace updated broker/customer, but did not receive a response. 15 minutes later the customer advised to have unit sit tight.
What problem occurred in this situation?
What is driver departed facility without receiving GTG from Tracntrace or dispatcher.