Acronyms
Roles
Procedures
100

SOP

What is 

Standard Operating Procedure

100

Creates the Work Orders

Who is

WMC (Work Management Center)


100

A Work Order completed in 4 hours/ASAP

What is 

Urgent/Emergent Work Orders

200

PIN

What is 

Parts in 

200

Schedules Work

Who is 

Shop Planner

200

The person you reach out to with questions about the Work Order Standard Operating Procedure.

Who is 

Your supervisor

300

FSR

What is 

Facilities Service Request (FSR)

300

Responsible for making corrective action notes.

Who is 

everyone


300

Tasks for tradespeople to complete before the end of their shift.

When is

Makes Notes and enter time


400
AWS
What is

Awaiting Scheduling

400

Emails Work Management to update WO from Estimate to Install.

Who is 

Property Manager


400

How far in advanced a Shop Planner should schedule work.

What is 

2 weeks 

500

WIP

What is


Work in Progress

500

Reviews all Open Work Orders assigned to Work Group

Who is 


Shop Supervisor

500

Actions to take if scope of work is inaccurate.

What is 

Stop work and reach out to your supervisor.

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