SOP
What is
Standard Operating Procedure
Creates the Work Orders
Who is
WMC (Work Management Center)
A Work Order completed in 4 hours/ASAP
What is
Urgent/Emergent Work Orders
PIN
What is
Parts in
Schedules Work
Who is
Shop Planner
The person you reach out to with questions about the Work Order Standard Operating Procedure.
Who is
Your supervisor
FSR
What is
Facilities Service Request (FSR)
Responsible for making corrective action notes.
Who is
everyone
Tasks for tradespeople to complete before the end of their shift.
When is
Makes Notes and enter time
Awaiting Scheduling
Emails Work Management to update WO from Estimate to Install.
Who is
Property Manager
How far in advanced a Shop Planner should schedule work.
What is
2 weeks
WIP
What is
Work in Progress
Reviews all Open Work Orders assigned to Work Group
Shop Supervisor
Actions to take if scope of work is inaccurate.
What is
Stop work and reach out to your supervisor.