Professional Behavior
Communication
Problem Solving
Teamwork
Workplace Safety
100

When arriving to work, you should aim to be between how many minutes early...


5-10 minutes early

100

 What should you do if you don't understand the instructions?

Ask if they can repeat or explain it again, 

100

You finish your work early. What do you do?

Ask what to do next. Check the task list...

100

A co-worker needs help. What do you do?

Offer help if you can

100

Safety is important. How come?

prevents injuries

200

Name one thing you should no do on your phone at work

Social Media, Texting friends, games, etc.

200

Is it okay to interrupt your boss or supervisor?

Nope. Wait your turn 

What could be exceptions?

200

Your ride is late. Uh-oh

Call your supervisor as soon as possible

200

Your coworker and you disagree...what to do?

Stay calm, talk respectfully, rope in your supervisor if needed

200

You see something unsafe. What should you do?

Report it.

300

What should you wear to a job interview?

Clean, neat clothing-slacks, collared shirt, clean, closed toed shoes, etc

300

Give an example of a professional greeting

Good morning, handshake, eye contact, etc

300

You make a mistake...what's next?

Talk with a peer or supervisor...

300
Topics to avoid talking about at work

gossip, politics, religion, inappropriate topics

300

Running is so fun. What about when at work?

No

400

What does "being reliable" mean?

Showing up, doing your job, being dependable, etc. 

400

When given feedback, how should one respond?

Listen, ask questions if you have them, 

400

When feeling overwhelmed, what's the best thing one should do?

Ask for help, see if you can take a short break, talk to your supervisor

400
Teamwork is important...why?

Gets the work done better, faster

400
Give examples of protective equipment

gloves, goggles, back brace, knee pads, grabbers

500

IF you are going to be late, what should you do?

Call or message your supervisor as soon as possible


500

Examples of respectful body language include...

Facing the speaker, nodding, calm posture, etc

500

An upset customer has approached you...yikes!

Stay calm, listen, etc.

500

Give examples of working on a team

together as a group, part of the whole, etc

500

Give examples of what to do in an emergency

Stay calm, notify supervisor, follow safety plans or supervisor's lead

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