Explain how you would handle each situation.
Vocab
What would you do?
Interview Questions
Work Wear
100
You are working at the front desk and someone starts to yell at you, What do you do?
Ask a supervisor or co-worker for help.
100
Falsify
-To make reports, evidence or records untrue or different by changing them.
100
You are feeling sick and need to stay in bed but you are scheduled to work a shift, what should I do?
Call your job. Speak with your work coach or manager and let them know that you are sick.
100
Why are you applying for the position? What appeals to you about this position?
I want to learn about the work environment.
100
What can you wear to an office job?
Yes-Slacks, appropriate length dresses/skirts, closed toe shoes, heels, polo shirts, button down shirts, sweaters
200
Your boss asks you to do something at work. What should you do?
Ask questions to make sure you understand.
Start the task right away.
200
Task
piece of work assigned to, falling to, or expected of a person; duty.
200
You woke up in a bad mood and are not feeling very friendly. When you walk into work, a co-worker says good morning, what should you do?
Say good morning or hello, your co-worker does not know that you are in a bad mood and it is important to have a good work environment.
200
How do you get along with people from other cultures?
Be accepting and willing to learn new things, be respectful, do not judges other cultures or beliefs.
200
What should you not wear to work?
No-Shorts, flip flops, slippers, tank tops, sweat pants/pjs, mini skirts/dresses, ripped or stained clothes, jeans
300
You have a question and you do not know the answer.
Ask for help. Talk to your work coach, a coworker, or a manager.
300
Disability
A physical or mental impairment that substantially limits one or more major life activity.
300
You have finished all of your work tasks, what should you do?
Let your supervisor know that you have completed your tasks and see what else they would like you to work on.
300
What would someone say is the best thing about you?
Helpful, polite, follows direction, timely
300
How should you wear your hair to work? Explain
-Your hair should be neat and clean.
-If possible, away from your face so you can concentrate at work.
400
How important is getting documentation done correctly and turned in in a timely manner? Why?
Very important, it can determine if consumer's get the help they need.
400
Culture
Attitudes, customs, and beliefs shared by a group of people
(language, material objects, ritual, institutions, religion and art)
400
You disagree with a decision your supervisor made, what do you do?
Speak with your supervisor privately and explain why you disagree.
400
What goals do you have in the next year?
Future goals
400
Name two things this woman can do to improve how she looks at work.
Smile, comb hair, fix the shirt and jacket.
500
You are having difficulty getting along with a coworker to the point that it is affecting your attitude at work.
Ask your supervisor for guidance or to help you talk through the issue with the coworker.
500
Consumer
Someone who buys goods or uses services.
Clients at the Center Toward Self-Reliance are called consumers.
500
You are scheduled to work a shift tomorrow. You do not have any clean work clothes but you do have clean T-shirts and Jeans. You have just enough time before bed to do laundry or hang out with a friend. You do not have enough time for both things, what do you do?
Do laundry. You have work the next day and T-shirts and Jeans are not work appropriate.
500
Can you share an embarrassing moment where you were able to laugh at yourself?
polite, work appropriate example provided
500
Name two things this man can do to improve how he looks at work.
Stand up straight, iron his clothing, tuck-in the shirt, smile, etc.