Workplace Communication
You need help at work. What should you do first?
A. Hide and hope the problem goes away.
B. Ask appropriately for help.
C. Leave work without telling anyone.
B. Ask appropriately for help.
What does punctuality mean?
A. Being really good at spelling.
B. Arriving on time.
C. Leaving whenever you want.
B. Arriving on time.
Why is teamwork important?
A. So one person does all the work.
B. Helps complete tasks together.
C. To avoid talking to others.
B. Helps complete tasks together.
Your coworker is talking and you want to speak. What should you do?
A. Interrupt loudly.
B. Walk away and ignore everyone.
C. Wait your turn.
True or Falser: It is okay to use your phone during work without permission.
A. True.
B. False.
C. Only if you are bored.
B. False.
What does taking turns show?
A. That you want to be first every time.
B. That rules do not matter.
C. Respect and teamwork.
C. Respect and teamwork.
A customer asks a question and you do not know the answer. What should you do?
A. Ask a supervisor/coworker or say you will find out.
B. Make up an answer.
C. Pretend you did not hear them.
A. Ask a supervisor/coworker or say you will find out.
You frustrated at work. What is the professional response?
A. Yell across the room.
B. Throw supplies.
C. Use coping strategies or speak respectfully.
C. Use coping strategies or speak respectfully.
A coworker needs help and you are finished with your task.
A. Tell them to do it alone.
B. Ignore them and stare at the wall.
C. Offer help if appropriate.
C. Offer help if appropriate.
You disagree with a coworker. What is the professional response?
A. Argue and raise your voice.
B. Use respectful communication
C. Ignore them for the rest of the day.
B. Use respectful communication.
Why is workplace hygiene important?
A. Safety and professionalism.
B. To smell good.
C. To avoid doing work.
A. Safety and professionalism.
What should you do if two coworkers want to talk at once?
A. Take turns and listen.
B. Talk louder than everyone.
C. Leave the conversation immediately.
A. Take turns and listen.
A. Guess and hope it works.
B. Throw the task away.
C. Clarify instructions instead of guessing.
C. Clarify instructions instead of guessing.
A supervisor gives feedback. What should you do?
A. Walk away mid-conversation.
B. Listen and accept feedback respectfully.
C. Refuse to listen.
B. Listen and accept feedback respectfully.
Your teammate works differently than you. What is professional?
A. Tell them they are wrong.
B. Refuse to work with them.
C. Respect differences and collaborate.
C. Respect differences and collaborate.