Hygiene
Definitions
Positive Attitude
Work Scenarios
Appropriate Work Behavior
100

Name two things you should do each morning to insure good personal hygiene?

Brush Teeth, Wash Face, Shower, Put on Deodorant, Comb Hair, Wear Clean Clothes

100

What word means "showing great excitement or interest"? (cooperate enthusiastic)

enthusiastic

100

Mark has the worst job today, at least I'm already done what I have to do.

Ask mark if he could use some help

100

You are given a job, but you are not sure how to do it.  What should you do?

Ask for help from your supervisor or co-worker.

100

True or False? Should you point at customers at work?

False

200

After working or before eating I should do this with my hands.

Wash them with soap and water for 20 seconds.

200
What is a co-worker?
someone you work with
200

Sweeping the floor is the worst job!

Sometimes I need to do tasks I don't love but it is important to do what I am asked.

200

You forgot you have your cousin's birthday party on Friday night and you are scheduled to work.

Ask a co-worker to switch you.

 Go to the party late if you have to.  Sometimes we have to make sacrifices for our work.

200

It's ok if you're five minutes late for work.

False

300

List two things that are necessary for good oral hygiene.

floss, brush teeth, mouth wash

300
Define a boss.
The person in charge, the person you work for
300

Today at work there is a new person starting.

introduce yourself and say hi

300

A customer asks you where something is in the store, but you don't know where to find it, what could you do?

Ask a co-worker or supervisor.

300

True or False: I should joke around while at work to pass the time?

False: I should remain professional at all times.

400

Pretend you have just moved into a new apartment, make a list for the store of all the items you would need to take a shower.

shampoo  soap conditioner

400

Define Teamwork.

Working together to complete a job.

Working together to meet a goal.

400

While you are helping a customer with their order they start to tell you that you've gotten the order wrong. They start to yell at you.  What should you do?

Stay calm and get your boss

400
What should you do if your alarm didn't go off and you know that you are going to be late for work?
call the boss and let them know you will be a few minutes late and get ready as quickly as you can
400

What do we do when we first arrive at work?

Talk to the manager, make eye contact. Find out what jobs you will be doing.

500

List all items needed in order to have a clean uniform? (atleast 3)

laundry detergent, iron, washing machine, dryer 

500

Define "dependable".

Being reliable 

Being Trustworthy

You can be counted on

500

You are schedule to work, but you want to stay home and watch T.V.  What should you do?

Go to work.  People are depending on you and it shows you are being responsible and professional.

500

Imagine you saw a co-worker taking a couple dollars out of the cash register drawer each time they opened it. What would you do?

Tell your boss.

500

Your co-worker doesn't stop talking to herself and it's very distracting. You've asked her to be quiet, but she just can't help it. You've spoken to your boss and he just shrugged and said 'deal with it.' Is it okay to continue complain or cover your ears and tell her to be quiet?

No

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