Client Eligibility
Name 1 of the identification types we can accept?
What defines a 'Client with a Disability' for inclusion in this group?
where the client is one of:
BCEA PWD
DRENA Confirmed
Confirmed and Supports or Services Provided
What is the required follow-up periods for Job Sustainment?
4, 24, 52 weeks
What does CMF mean?
Client Milestone Fee
Who is our Ministry?
Ministry of Social Development and Poverty Reduction
What are the two components of the CNA?
Client intake and Guided interview
What is a Client inclusion group?
Inclusion Group Clients refer to groups of individuals as potentially requiring alternative service delivery channels, arrangements or means to access employment services
Name to of the 'eligible' STOC topics? (not included in other)
WHMIS
OFA
Super Host
Serving It Right
Food Safe
Basic Computer Certification
What 2 client groups is eligible for Personal Hygiene supports?
BCEA and General w/ Disability
What does FOIPPA stand for?
Freedom of Information & Protection of Privacy Act
What is the definition of Youth? (age range)
16-30
Name 3 of the 8 inclusion groups?
What are the 3 types of Competency Based Learning we can offer?
Basic Life Skills
Skills for Success (Essential Work Skills)
Employment Support Services
Name 3 of the 9 eligible CMF's?
1. OST
2. OST - Feepayer
3. ABE
4. ABE - Feepayer
5. PBLMT
6. Unpaid Work Experience
7. JCP
8. Community Attachment
9. Employment Profile
What is KPM 5?
Percentage of clients who successfully complete longer-term interventions
What are our 3 overarching client types?
BCEA, EI, General
Name 2 of the inclusion groups that would flag someone as 'Multiple Barriered'
Lack of adequate or stable housing
Struggle with addictions
Mental health condition
What is Community Attachment?
Community Attachment means an unpaid work experience or other community service placement or referral that directly improves a Client’s level of Employment Readiness, functioning in society and quality of life
What are the 5 requirements on a Job Start Letter?
1. Employer
2. Position
3. Wage
4. Start Date
5. Required items
A client comes into the office and states they had a WorkBC case in Vancouver and now that they moved they want their case transferred. You check ICM and note they have a closed ES Case. The client indicates that they have some family issues going on right now but probably in a few months they will need help to find work. Is this client eligible for services?
No - clients must be 'seeking employment' in order to be eligible for services.
Name 1 of the 3 client types who could be issued a 900 SIN?
Name 5 of the 8 client inclusion groups?
What is the Hierarchy of needs?
1. Job Search
2. Wage Subsidy
3. Short Duration Training
4. Long Duration training
Name 5 possible financial supports that could be provided to a client during Job Sustainment.
Language Interpretation Services
Personal Counselling for Employment Readiness
Dependent Care
Employment Related Disability Supports
Essential Work Clothing
Essential Work Supplies, Tools, or Equipment
Transportation – Commuting
Transportation – Travel to/from Service Provider
Personal Grooming and Hygiene
Licensing
Other Financial Supports for Job Sustainment
What are the 3 levels of Client safety alerts we can see on a case?
Child Welfare, Health & Safety, Urgent Health & Safety