Burnout Basics
In the book, The Burnout Challenge, burnout was described as this animal in the coal mine.
What is "Canary"
A mismatch of this is often most related to what people think when they consider burnout and described as a mismatch between demands and resources to meet the demands.
What is "Workload"
This term means when we are impacted by stories of or witnessing the trauma of others. Another inter-changeable term is "trauma exposure response".
What is "Secondary Traumatic Stress"
Resources for the Moment are micro-skills/resources that you can use whenever you may need them through out the day to continue to experience balance. They can last _____________.
What is "Seconds to Minutes"
According to premier trauma researcher professor Dr. Charles Figley, "We have an ethical obligation to those working with victims of trauma, especially childhood trauma, to let them know that their job may negatively effect their mental, physical, and _________ health."
What is "Emotional"
The experience of burnout is felt in three distinct factors: extreme exhaustion, feelings of cynicism/isolation, and a reduced sense of professional __________.
What is "Accomplishment" or "Competence"
When this factor exists, it stands as evidence of respect and trustworthiness and is comprised of respect and reciprocity. This factor relates to whether decisions feel just and equitable.
What is "Fairness"
This term refers to the ongoing process of change over time that clinicians can experience working with those who have experienced trauma. Some describe it as, "the emotional residue of exposure to traumatic stories and experiences of others."
What is "Vicarious Trauma" or "Vicarious Traumatization"
What is (we'll accept pretty much anything here!)
Moral injury can occur when situations we encounter at work, work decisions, etc, conflict with our own set of ___________.
What is "Values"
When considering professional flourishing, it is important to remember that efforts to reduce incidences of burnout and support professional flourishing, one needs to consider both the person and the _______.
What is "Working Conditions" (also accept work climate, work environment, etc.)
A mismatch with this factor is one of the biggest factors of people deciding to leave their jobs all-together. This factor is supported by trust and integrity in the workplace. It means what we consider right and wrong. It lies at the heart of what we do in life and why we do it.
What are "Values"?
The concept coined by interpersonal neurobiologist, Dr. Daniel Siegel, that illustrates how we experience dysregulation towards hyperarousal and dysregulation towards hypoarousal is is called the Window of _______.
What is "Tolerance"
Body-based strategies can be helpful in balancing our systems since our brain reads signals of safety from our body. This is the approximate percentage of information is communicated from the body to the brain.
What is "30%"?
Name two factors that may make someone more vulnerable to experiencing potentially damaging effects of workplace stress.
What is, "High empathy, high dedication, vague measures of success, tolerance for exhaustion for results, 'unsolvable' problems, dose of exposure, isolation, my that counselors should be all knowing, difficulty saying 'no', inadequate training, fewer years in the field, younger age, unsupportive workplace, history of trauma, no training on workplace stress, overidentifying with clients, lacking social network"
Premier burnout researcher, Dr. Christina Maslach does not want to add burnout to the DSM for this reason.
What is, "because she views it as more of a natural response to specific environmental conditions"
The types of this factor can be social, personal, financial, and institutional.
What are "Rewards"
The Pressure Performance Curve describes that people grow the most when they move between three states: comfort, stretch, and __________.
What is "Strain"
One benefit of perceptual shifts, or reframes, is that they can help us to feel more in control of a situation. We know that when sense of our own personal control goes up, this goes down.
What is "Anxiety" or "Stress"
Name one of the Body-Based Resources for the Moment that we covered last week.
What is "Basic Needs Check-In, Progressive Muscle Relaxation, Peripheral View, Using the Breath, Quick Stretch, Humming/Singing, Half-Smiling, Quick Walk, and Quick Connect."
Name three of the six critical areas of Job-Person Relationship (factors that influence burnout)
What are: "Workload, Control, Rewards, Community, Fairness, and Values"
This factor requires civility to function effectively (awareness, acknowledgement, acceptance, appreciation, accommodation)
What is "Community"
Psychologist and researcher, Dr. Bruce Perry describes that when our perception of threat goes up, this goes down.
What is "Functional IQ"
Name one of the perceptual shifts or reframes that we covered last month.
What is "What ifs to Even Ifs", "Best Self", The Okay-ness of the Moment", "Done My Best Today & Tomorrow is a New Day", "Demand vs. Choice", "Strengths-Based Lens", "The Power of Yet", "A Year from Now", and "Failure = Learning"
He is the author of this quote: "That which is to give light, must endure burning."
Who is "Viktor Frankl"