you should wear this special name tag on your shirt so that staff and co workers know who you are
What is a badge or name tag?
This is the polite word you should say when someone gives you a task or helps you out
What is Thank you ?
If your shift starts at 9:00 am , arriving at 8:50 means you are arriving this
What is early (or on time)?
When a coworker is speaking to you, you should look at them and nod to show you are doing this.
What is listening?
You finished your cleaning task early and have nothing to do. What should you do?
What is ask your supervisor for a new tasks?
This is a set of rules about what clothes you are allowed to wear to your job
What is a dress code
Instead of using text slang, you should use this kind of clear clean language when emailing a professional
You must do this immediately if you realize you are going to be late to work
What is call your boss or supervisor?
This is the polite thing to do before entering an office space or a closed meeting room of a co worker or manager or supervisor.
You don't understand the instructions your supervisor just gave you. What should you do
What is ask them to repeat themselves or to slow down when explaining?
If your clothes get dirty or stained you should do this before wearing them to work again
This is the person you must ask permission if you need to take time of for work.
What is your boss/manager/ or supervisor:
If a coworker does a great job, saying "Good job" or "Nice work" shows this positive trait.
What is teamwork?
You accidentally dropped and broke a jar while stocking the shelves. What should you do?
What is tell a supervisor and clean up all of the mess safely?
True or false: It is okay to wear open-toed sandals, flip flops,to work in a kitchen or warehouse
What is false? (closed-toed shoes keep your feet safe)
True or false: It is a good idea to talk about your personal relationship problems or money issues with a co-worker or a customer?
When you take your 15- minute break, you should use a clock, watch, or a cell phone to do this so you don't stay too long.
What is set a timer? (or track the time)
When standing next to a coworker, supervisor or customer, you should leave about an arms length space to respect this
What is personal space? (privacy)
You wake up with a fever and a bad cough on a work morning. What should you do?
What is call out sick as early as possible?
These are two things you should do every morning before work or every evening after work to make sure you smell clean and fresh
What are shower and use deodorant?
If a coworker tells you a secret about another coworker, you should avoid sharing it. Sharing it is called this
What is gossip
This term means showing up to work every day you are scheduled and doing your job well.
What is being reliable or dependable?
If you and a coworker disagree on how to do a task, you should do this instead of arguing.
What is ask a manager or other staff for help? (talk calmly)
A customer is yelling at you because they are angry about a price of something. What should you do?
What is stay calm and get a manager to help you?