Definitions
According to the International Council of Nurses’ any “behavior that humiliates, degrades, or otherwise indicates a lack of respect for the dignity and worth of an individual.”
What is Bullying
Overt Bullying, Covert Bullying, Power Dynamics, Undermining Personal Values/Beliefs, and Withholding Help
What is examples of workplace bullying in nursing?
Feel threatened by their experience and knowledge
Do not like how they have been forced to learn nursing care in an antiquated way
Use bullying as a way of defence to protect themselves for upcoming scrutiny for being less experienced
What is the reason novice nurses bully older/ experienced nurses?
Education
Involving nurses in policy making
Support programs
Creating policies and mandates
Train leaders in clear communication and collaboration skills
What is strategies to prevent nurse bullying in the workplace?
The phrase for abusive treatment of a new nurse that does not serve the profession by the more experienced nurses.
What is “nurses eat their young''
Absenteeism, Anxiety, Emotional distress, Job termination, Low morale, Posttraumatic stress disorder, Psychosomatic illness
What is effect of bullying on nurses?
Seen them as threat taking their place in hierarchy
Feel threatened by their knowledge of technology
Take advantage of novice nurses’ lack of experience or familiarity with the minor elements of the role.
What is the reasons older/experienced nurses bully novice nurses?
Be a role model, Support new nurses, Spread awareness, Don’t be a bystander, Influence positive work environment, Hold each other accountable
What is What you can do as a nurse to prevent workplace bullying?
Common form of bullying that is done openly to cause physical and emotional harm and humiliation
What is overt bullying?
Bully- victim, Popular bullies, Relational bullies, Serial bullies, Group bullies, Indifferent bullies
What is the characteristics of bullies?
Poor working environment
Nursing burnout
Role ambiguity
Poor management/leadership
Culture difference or the culture of the unit or workplace
What is the contributing factors to the nurse bullying at the workplace?
Code of conducts are in place defining accepted and not accepted behaviours and the management of the inappropriate behaviours
Yearly module completion on workplace violence/harassment and bullying
Formal reporting systems
Zero tolerance policy
Mental health support programs
What is the existing strategies you are aware of in the workplace to prevent bullying/violence /harassment?
21 percent of all nursing turnover can be attributed to bullying.
34 percent of nurses who are bullied consider leaving the profession altogether.
36 percent of calls to the Workplace Bullying Institute are from nurses, more than any other profession.
48 percent of graduate nurses are afraid of experiencing workplace bullying.
60 percent of new nurses leave their first job within six months because of some form of verbal abuse or harsh treatment from a colleague.
85 percent of nurses have been verbally abused by another nurse.
What is the statistics for nurse bullying?
The super nurse - Experienced & specialized than most who want to show superiority
The resentful nurse- who encourages other to “gang up”.
The backstabbing nurse is two faced - fake friendship to withhold information and use against
The PGR nurse (uses put-downs, gossip, and Rumors)- often take offense to neutral remark
The green with envy nurse expresses bitterness to those who have what they do not
The cliquish nurses uses exclusion as a means of aggression- uses favoritism
What is the common nurse bully archetypes?
Power and control
Jealousy
Feelings of inadequacy
Feeling fearful of changes
What is the personal reasons nurses bully each other?
Nurse leaders use silence, censorship and self-protection tactics to avoid handling the issue managers that are unfair or unpredictable, and the perpetrator of bullying might be their favourite or a "good nurse."
95% of the time, managers are not trained on how to deal with the bullying leaders turn a blind eye to the problem
What is an examples of poor management of workplace bullying by the leadership?