Business Vocabulary
What term refers to the amount of money that a company receives from its customers in exchange for the products or services it provides?
Revenue
What is the term for the act of receiving and understanding a message?
Listening or Comprehension
What is the polite way to end a business email?
"Sincerely," "Best regards," or "Kind regards."
"To think outside the box" means to do this.
To think creatively or unconventionally.
What is the term for the visual aids used during a presentation to illustrate key points?
Presentation slides or Visual aids.
This term describes the process of determining the value of a product or service.
Pricing
This communication style involves speaking confidently, clearly, and with authority.
Assertive communication.
When attending a meeting, what should you do if you arrive late?
Apologize and enter quietly
"To touch base" means to do this.
To make contact or connect with someone.
True or False: Maintaining eye contact with your audience is an important aspect of giving a successful presentation.
True.
What is the term for the period of time during which a loan or credit card balance must be paid off?
Payment period or Loan term.
What is the term for the exchange of information, ideas, and feelings between two or more people?
Communication
True or False: It's acceptable to use slang and informal language in professional emails.
False
"To go the extra mile" means to do this.
To make additional effort beyond what is expected.
What is the recommended font size for text on presentation slides?
24 points or larger.
This term refers to the money earned by a company through its normal business operations.
Income or Profit
In workplace communication, what does "CC" stand for in an email?
Carbon Copy
What is the appropriate way to address someone you don’t know in a professional setting?
Use their title and last name (e.g., Mr. Smith, Ms. Jones).
To make additional effort beyond what is expected.
To start something quickly and effectively without delay.
This term refers to the process of practicing your presentation before delivering it to an audience.
Rehearsal or Practice
What term describes the amount of money left over after subtracting expenses from revenue?
Profit or Net income.
This communication tool is often used in meetings to summarize key points and action items.
Meeting minutes or Meeting notes.
In a business setting, what should you do if you receive a gift from a colleague?
Express gratitude and send a thank-you note.
"To cut to the chase" means to do this.
To get to the main point or important part of a conversation or activity without wasting time.
What is the term for the fear of public speaking?
Glossophobia