Workplace Criticism Basics
What is workplace criticism?
Feedback on performance or behavior to improve outcomes
Who created Radical Candor?
Kim Scott
What is psychological safety?
Feeling safe to speak up without fear
What is constructive criticism?
Feedback that includes guidance for improvement
What are its two key components?
Care personally + challenge directly
Who popularized this concept?
Amy Edmondson
What is destructive criticism?
Negative feedback without helpful solutions
What is “ruinous empathy”?
Avoiding honest feedback to spare feelings
What is one benefit of psychological safety
Trust/innovation/engagement
What is one factor that affects how criticism is received
Tone / timing / relationship / context
What is one benefit of Radical Candor?
Clear communication/faster improvement
What happens when safety is low?
Employees stay silent or hide mistakes
What is one organizational risk of poor feedback?
Low morale/turnover/poor performance
What happens when candor is used without care?
It can feel harsh or damaging
What is the risk of too much focus on safety?
Feedback becomes vague or ineffective