Attendance
Communication
Shared spaces
Standards
100

What you should do the moment you realize you are going to be late or absent for a shift.

Notify your boss or supervisor immediately.

100

What you should do if a customer starts yelling or acting rude toward you.

Remain polite and escalate the issue to a manager.

100

What to do is a coworker is playing music too loudly or causing a distraction.

request they turn it down or use headphones.

100

How you should respond when you are assigned a task you don't like.

Accept it regardless of preference.

200

How early you should arrive for a job interview or your shift.

At least 10 minutes early.

200

Topics you should generally avoid discussing in professional settings.

Personal life, religion, and politics.

200

What you should do after making a mess.

Clean up.

200

Two polite words you should use after almost every interaction with customers or teammates.

Please and thank you.

300

Doing this at the very beginning and very end of every single shift.

Clocking in and out

300

Instead of yelling across the room to talk to someone you should...

Walk over and talk to them.

300

Opening, drinking, or eating anything in the office fridge that's not yours is considered this.

Stealing someone else's lunch.

300

What you should do if you make a mistake.

Own it and correct the error.

400

The consequence you may face after multiple unexcused late arrivals or absences.

Write ups or terminations.

400

The rule for handling gossip.

Ignoring it, keeping to yourself, and not participating.

400

What you should you after using up the last piece of paper in the printer.

Refill it.

400

What is taking initiative?

Taking action and solving a small problem or helping someone without waiting to be asked.

500

A specific term used when an employee stops showing up without calling or texting anyone.

Job abandonment

500

Most professional you should talk to if a coworker makes a joke that makes you or someone else highly uncomfortable.

Your manager.

500

If you moved things around for something, you should do this before leaving the room.

Put them back where they belong.

500

what is conflict of interest?

When an employee's personal interest interfere with professional duties.

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