Suicidal Ideation
An associate reported to an AM that he thinks about killing himself but does not have a plan or immediate intentions. Is this a suicidal ideation?
YES! Even Suicidal Thoughts in considered a WIM event.
TRUE OR FALSE:
Throwing objects at or towards an individual with a view to cause physical injury or fear is considered a WIM.
True!
Is the statement - "MEET ME OUTSIDE IN THE PARKING LOT" a threat?
Absolutely.
By definition, this is considered a hostile action or threat on someone.
What channel on the radio must everyone switch to during an emergency event?
CHANNEL 2!
What support group should you contact to identify the origin of a power outage?
JLL/Facilities
TRUE OR FALSE:
If an associate commits suicide on site, the first person you should contact is HR.
FALSE - LP & HR should start making escalations to ops, senior ops and regional group.
What CAT level infraction is a physical alteraction?
CAT 1!
Which of these is a Verbal Threat:
"Go to hell"
or
"I will send you to hell myself"
The second statement.
Why? Because it's a statement intended for a hostile action towards someone vs. inappropriate language and behavior.
TRUE OR FALSE:
During an evacuation, your priority is to save the products.
FALSE! Your priority is getting to safety.
During a power outage, what is our top priority above everything else?
The SAFETY of our associates
An associate attempted to overdose in the bathroom with the intent to commit suicide. What SEV level is this incident?
SEV 2
Attempting suicide and/or expressing intent is always SEV 2
An associate stepped toward his manager and raised his fist as though he was about to strike the manager, but did not actually hit him, or actually hit the manager. Is this a WIM?
YES!
This act is defined as an Assault.
What Severity (SEV) level is a Verbal Threat?
SEV 4
Any written or verbal threats without additional indicators is a severity 4.
If you see a fire in the building, what should you do next?
Pull the nearest fire alarm and evacuate to the closest Emergency Exit Door.
Power outages often times can last a little longer than usual who should you contact if an AA is requesting food and water
If an associate appears to be planning to commit suicide, what is your next move?
Contact law enforcement immediately
A fist fight ensues between two associates. Jon punched Andy in the nose. Andy is upset by this, lunges at Jon and lands several punches back on him. What is the disciplinary action for the AA's involved?
This is a violation of Workplace Incident Management Standard - CAT 1 violation
AM informs you of an associate who wrote the following message on Facebook: "my boss is so terrible I just want to strangle him". What will be your course of action?
Escalate to HR/LP to conduct WIM interview with associate.
What is the guiding document meant to assist associates and site-leadership in responding and identifying emergency situations and critical incidents?
The Emergency Action Plan (EAP)/Konexsus
A power outage causes the MDF room alarm to malfunction, who will you contact first?
GSOC!
GSOC must be notified so they are made aware of the situation to monitor from afar.
If a Suicidal Ideation is confirmed and Law Enforcement has been called, who needs to be contacted?
GSOC
An waterspider associate pushing a cart angrily shoves their cart down the green mile, causing it to crash into another associate - leading to a minor injury. Is this considered a WIM?
YES!
By definition (and negligence) the act of inflicting physical harm upon a person based on an action is an Assault.
An AA discovers graffiti in the bathroom stall stating "AMAZON WILL BURN TO THE GROUND!" AA reports this to an AM/PA/Ops What will be your next step?
Notify HR/LP to further Investigate.
During a Tornado Warning, where should ALL associates go for safety?
To the Rally Points INSIDE of the building. (Shelter In Place)
TRUE OR FALSE:
During an hour long power outage, Associates should remain at their stations.
FALSE!
Associates should be led by their managers to break areas, stand-up areas, or rally points away from machinery and dark areas of the building to avoid any injuries or losses from occurring. LP/safety/HR should be partnering with the Incident Commander to determine best course of action.