Interview Skills
Workplace Etiquette
Conflict Resolution
Money Management
ONH Policies
100

What is the best way to answer to “Tell me about yourself?”


Focus on your background, skills, and how they relate to the job.


100

Is it okay to be late if you call your boss 5 minutes before your shift?


No, you should communicate ahead of time and be punctual.


100

If a coworker is rude to you, what is the best way to handle it?


Stay calm, address it professionally, or speak to a supervisor if needed.


100

What is the first thing you should do with your paycheck?


Budget for essentials like rent, food, and bills


100

What time do you need to be here to be able to receive a lunch? 

9:30 AM

200

Name one question you should always ask an employer during an interview.


What does success look like in this role?What are the next steps in the hiring process?


200

If your phone rings during work, what should you do?


Keep it on silent and only use it on breaks, unless it’s an emergency.


200

What should you do if a coworker takes credit for your idea?


Politely speak with them about it, and if necessary, address it with your supervisor.


200

What is a good percentage of your income to save?


At least 20%, if possible.


200

Who is the Sr. Manager for Community & Workforce Development?

Kiara Rucker

300

What should you do if you don’t know the answer to an interview question?


Stay calm, take a moment to think, and provide a related response or ask to come back to it.


300

What should you do if you don’t understand an assignment?


Ask for clarification from your supervisor before making mistakes.


300

If a customer is upset, what is the first thing you should do?


Stay calm, listen to their concerns, and offer to help or get a manager.


300

What does living paycheck to paycheck mean?

When all of your income is spent on bills and expenses, with no savings.


300

What is the organization headquartered? 

Jacksonville, Florida

400

What is the STAR method in interviews?


A way to answer behavioral questions: Situation, Task, Action, Result.


400

When sending a work email, what are two key things to include?


A professional greeting and a clear, respectful message.


400

What’s the best way to respond to workplace criticism?


Accept it professionally, ask for ways to improve, and apply the feedback.


400

Name one way to improve your credit score.


Pay bills on time, keep credit card balances low, or check your credit report regularly.


400

What is the 3 week Career Development course called? 

Ready 4Work

500

True or False: It’s okay to talk negatively about a past employer in an interview.


False:”Always stay professional and focus on what you learned.


500

True or False: It’s okay to wear casual clothes on your first day if the company has a relaxed dress code?


False: Always dress professionally until you understand the company culture.


500

If you have a problem with a coworker, should you tell your boss first?


No, try to resolve it professionally first, unless it escalates.


500

True or False: It’s better to buy a new car with cash instead of financing if you can afford it.


True: Avoiding interest saves you money in the long run.


500

How much extra does the Student of the Week receive as a stipend?

$25

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