Existing Customers
Teamwork
Social Responsibility
Ethics
Mixed
100

What is one way to identify cross-selling opportunities?

Check CRM data for transaction patterns

100
What is a team?
A group of people who work together to achieve a common goal.
100
What is Social Responsibility?
The duty to do what is best for the good of society.
100
If a man decides to lie to his boss to save his friend from getting in trouble, what ethics are being displayed?
Confidentiality and Loyalty
100
What does CSR stand for?
Corporate Social Responsibility
200
What is Collaboration?
Where teamwork are encouraged to share and evaluate ideas.
200
What are the Aspects of Teamwork?
Training, Team Planning, Team Goals, Assigning Roles, Agreements, Sharing Responsibility/Leadership
200
Businesses are socially responsible by looking out for the interests of what four groups?
Employees, Customers, Community, and Environment
200
What is Empathy?
Feeling sorry for someone due to experiencing the same situation.
200
What is the company (that we learned in class) is more famous and has tons of benefits for their workers?
Google
300
What is Focus & Motivation?
When team members set and work toward common goals.
300
What is a Consensus?
A decision to which each member agrees.
300
What is Flextime?
Allowing workers to choose their work hours.
300
If a man decides to tell the truth to his boss about his trouble-making co-worker, what ethic is being displayed?
Honesty
300
What is Telecommuting?
Involves working at home, usually on a computer.
400
What is Individual Strengths?
When someone is able to draw on the strengths of individual employees.
400
Team projects work more smoothly if the team appoints a ______.
Leader
400
What is Extended Family Leave?
Leave without pay beyond usual vacation or sick time.
400
What is loyalty?
Being committed or trustworthy to someone.
400
What is the difference between sympathy and empathy?
Sympathy is being sorry for someone while Empathy is being sorry for someone due to experiencing the same situation.
500
What is Empowerment?
When teamwork gives employees a sense of personal investment in decision-making and goal accomplishment.
500
Members are usually assigned tasks based on their ______ and __________.
Skills and Experience
500
Consumers are the focal point of a company that follows the _________ _______.
Marketing Concept
500
What is Confidentiality?
Keeping a secret with someone.
500
What is another name for Social Responsibility?
Corporate Social Responsibility
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