Professional Expectations
Arriving to work on time, attending meetings at the scheduled time, completing tasks by their deadlines and being ready to start work when expected are all examples of what?
Being on time or being punctual.
This communication skill involves paying attention to the speaker, asking questions, and checking your understanding before responding.
What is active listening?
This form of communication should be sent during work hours and include an appropriate greeting.
What is email?
Introducing yourself, learning names of others, and listening actively are all examples of this skill.
Managing stress in healthy ways, taking breaks when needed, and asking for help or support are all examples of this.
What is workplace wellness?
Being on time, dependable, and consistently following through on commitments demonstrates this workplace trait.
What is reliability?
Learning colleagues' names and introducing yourself professionally demonstrates strong skills in this area.
What are communication skills?
A professional email should include an appropriate greeting, clear purpose, and this at the end.
What is a professional closing and signature?
Positive language is better to use than negative language. "I'll do my best to assist you with this" is an example of which?
Positive language.
Reminding yourself of your strengths and accomplishments when you're nervous.
What is positive self-talk?
This professional behavior involves communicating problems early and offering possible solutions instead of waiting for issues to worsen.
What is proactive communication?
Using slang at work can create this problem because not everyone understands the same expressions.
What is confusion or miscommunication?
Checking for spelling mistakes before sending an email.
What is proofreading?
Looking for something you agree on during a disagreement.
What is finding common ground?
Building this helps you recover from challenges and setbacks more easily.
What is resilience?
This workplace quality means doing your job well, meeting deadlines, taking responsibility for mistakes, and seeking feedback to improve.
What is competence?
Even when you disagree with your manager's perspective, you should avoid becoming this.
What is defensive?
These should generally be avoided in professional emails because they can appear unprofessional or unclear.
What are emojis, abbreviations, and text shortcuts?
Using phrases that begin with "I think" or "I feel."
What are I statements?
Employees cannot legally be punished for requesting this if they need support to do their job effectively.
What is workplace accommodation?