Professional Skills
What does "Time Management" mean?
Using your time efficiently by organizing and completing job tasks.
How many pages should a resume be?
One page - with the most recent and most relevant experience.
How much time should you give yourself to arrive to work on time?
Giving yourself an extra 10 to 15 minutes on the road helps absorb unexpected traffic delays or parking issues.
When should you arrive for a job interview?
Do you think wearing blue jeans to a job interview makes a good impression?
YES or NO?
You should generally avoid blue jeans at a job interview because they are viewed as too casual, which can signal a lack of effort, respect, or seriousness about the position.
What does "integrity" mean?
Quality of being honest and having strong moral principles. "Doing what is right when no one is looking."
Who can you list as references on a job applications if you've never had a job before?
Teachers, or Academic Advisors, Coaches, Mentors, Neighbors you have helped, Volunteer Supervisors, etc.
Individuals who can professionally or academically vouch for your skills, work ethic, and character.
In the event of a conflict with a coworker, a professional approach would be to?
A. Discuss the issue directly and respectfully.
B. Avoid the coworker until they apologize.
C. Report the coworker to management without discussing it first.
D. Respond emotionally in the heat of the moment
A. Discuss the issue directly and respectfully.
(Discussing issues directly and respectfully with a coworker prevents misunderstandings from growing into major workplace disruptions while protecting professional relationships.)
What should you do if you have an angry customer who has been waiting for a while?
1) Apologize and tell them you will get to them as soon as you can.
2) Say sit down and deal with it.
3) Tell them to wait their turn.
1) Apologize and tell them you will get to them as soon as you can.
Acknowledging a customer's distress cools down high emotions, making them more willing to listen to a solution instead of staying angry.
What does "dependability" mean in a professional setting?
Following through on your commitments and being a person of your word.
(Dependable workers are reliable and consistent, meaning others can trust them to complete tasks.)
It's okay to leave questions blank on an application if you don't know the answer?
YES or NO?
No it's not advisable.
Use "N/A" (Not Applicable): For paper applications or text fields that do not apply to your background, writing "N/A" shows the hiring manager that you read and acknowledged the question rather than accidentally skipping it.
You are scheduled to start your shift at 8:00 AM. What time is it best to arrive at your workplace?
What are some things you should do to prepare for a job interview?
Research the company role.
Prepare and practice your answers to the most common questions asked.
Print copies of your resume
Plan your outfit
Prepare questions to ask them
What is "Work Ethic?"
A value system in which work is important. "Give an honest day's work for an honest day's pay."
Which of the following demonstrates strong teamwork during a group project?
B) Being open to new ideas and constructive feedback.
(Effective teamwork relies on collaboration, listening, and respecting different perspectives.)
When is it acceptable to call off of work?
When you have:
A Contagious Illnesses
Physical Injury or Severe Pain
Mental Health Overload
Family Emergencies
Medical Appointments
Severe Transportation Failures
Describe Teamwork
Being able to work with coworkers to effectively and efficiently complete work related tasks. This is done by putting aside differences to complete the task.
You are writing your first resume and have never had an official paying job before. What should you include instead of work history to show your skills?
School clubs, volunteer work, sports teams and babysitting or helping neighbors, etc.
Name 3 different ways people can communicate.
Verbally, listening, writing, body language, sign language, use a device, text.
How do you respond if you do not know how to answer a question?
Ask the interviewer for a moment to think, then answer the question to the best of your ability
Do not answer it
Ignore the question and change the subject
Ask the interviewer for a moment to think, then answer the question to the best of your ability
Do potential employers check out your social media accounts?
YES or NO?
Yes, 70% to 74% of hiring managers and recruiters check potential employers' social media accounts during the candidate screening process.