Personal Qualities
People
Skills
Professional Skills
Technology Skills
Risk It
100
An employee who is dedicated, reliable, and cooperative is demonstrating what?
What is a positive work ethic?
100
Works well with all customers and levels of coworkers.
What is an effective communicator?
100
Hearing, understanding, and judging are a part of this skill.
What is a listening skill?
100
Selects and safely uses technological resources to accomplish work responsibilities in a productive manner.
What is technology?
100
Occupational Safety and Health Administration
What is OSHA?
200
Abides by workplace policies and laws and demonstrates honesty and moral principles.
What is integrity?
200
Negotiates peaceful solutions to disagreements in the workplace.
What is conflict resolution?
200
Reads and interprets workplace documents and writes clearly.
What is understanding?
200
Uses computers, file management techniques, and software/programs effectively.
What is information technology?
200
Mandatory insurance policy to cover employees that are injured on the job.
What is workers compensation?
300
Dresses appropriately and uses language and manners suitable for the workplace.
What is Professionalism?
300
Identifies and addresses the needs of customers, providing helpful, courteous, and knowledgeable service.
What is customer service?
300
Continuously acquires new industry related information and improves professional skills.
What is Lifelong Learning?
300
Uses the Internet only for work.
What is internet user agreement?
300
An illegal sales practice is used to attract customers who are then encouraged to buy a similar product at a higher price
What is Bait-and-Switch?
400
Contributes to the success of the team, assists others, and requests help when needed.
What is teamwork?
400
Introducing oneself when meeting new people and exchanging ideas in a professional setting.
What are networking skills?
400
Organizes and implements a productive plan of work
What is time and task management?
400
A system that transmits and receives.
What is telecommunications?
400
Rent, health insurance premiums, and car payments are examples of
What are fixed expenses?
500
Contributes new ideas and works with initiative.
What is creativity and resourcefulness?
500
How we give and receive information and convey our ideas and opinions.
What are communication skills?
500
The objective analysis and evaluation of an issue in order to form a judgment.
What is Critical Thinking?
500
Use of this program to create work related productivity.
What is Excel?
500
A brief summary of a job applicant's personal information, education, skills, work experience, activities, and interests.
What is a Resume?
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