Section.1
A group of people who collaborate to solve a problem or produce an outcome is called a
A) peer group.
B) team.
C) pair.
D) focus group
B) Team
One way that good readers are problems solvers is
A) that they know how to solve problems that arise quickly.
B) that they are able to skim materials for information rather than read everything to find an answer to a problem.
C) that they know who to call for help
D) that they are usually good at mathematics, too.
B) that they are able to skim materials for information rather than read everything to find an answer to a problem.
A job application provides the employer information about your
A) ability to follow directions
B) work experience
C) education
D) All of the above
D) All of the above
A responsible worker does which of the following?
A) Blames others
B) Thinks before acting
C) Gives up easily
D) Lets others down when they are counting on him or her.
B) Thinks before acting
A team's goals should be
A) difficult
B) realistic and obtainable.
C) challenging and long range.
D) simple.
D)
B) realistic and obtainable.
All of the following are examples of distraction except
A) concentrating on how the speaker looks.
B) a hot room
C) loud music
D) open - mindedness
D) open - mindedness
What is an attitude?
A) Something you get only when someone upsets you
B) A feeling about an object, fact, or person
C) The way you choose to do things
D) A theory of relativity that is used by doctors to assess people
B) A feeling about an object, fact, or person
What color ink should you use to fill out an application?
A) Blue
B) Red
C) Black
D) Green
C) Black
The most common type of one-to-one communication is found in
A) debate.
B) conversation.
C) interviews
D) public speaking.
B) conversation.
Determining the audience of your writing will help you to do all of the following, except
A) select information to include.
B) fix grammatical errors.
C) write in appropriate language.
D) use a format that will appeal to them.
B) fix grammatical errors.
Which three are items that you may be required to read each day in the workplace?
A) Contracts, product warranties, and newspapers
B) Novels, newspapers, and Internet
C) Letters, books, and Internet
D) E-mail, manuals, and requests
D) E-mail, manuals, and requests
One easy way to increase vocabulary on a daily basis is
A) to read the newspaper every day.
B) to listen carefully.
C) to look up lots of words in the dictionary while reading a book.
D) to ask people to explain words to you.
A) to read the newspaper every day.
If you are unsure about an answer to a question on a job application, you should
A) write N/A (not applicable)
B) leave it blank
C) make up an answer
D) None of the above
A) write N/A (not applicable)
Being able to effectively explain how to carry out a task is an example of a
A) computational skill
B) management skill.
C) reading skill
D) communication skill.
D) communication skill.
Being late for appointments
A) is all right only with friends.
B) shows a lack of regard for others.
C) shows your own importance.
D) can help you take charge of the situation.
B) shows a lack of regard for others.
Which of the following is a trait of a person with a negative attitude?
A) Better relationships
B) Constructive behavior
C) Increased chance of success
D) Poor self-concept
D) Poor self-concept
Intrapersonal communication occurs
A) in the presence of one other person
B) within oneself.
C) in a group of three or more.
D) before an audience.
B) within oneself.
A home page is
A) where all Internet data is stored
B) the first page of a Web site
C) required for access to the Internet
D) an index of encyclopedia articles
B) the first page of a Web site
A synonym for feedback is
A) nonverbal reaction.
B) verbal answer.
C) response.
D) symbol.
C) response.
Which of the following is an example of an employee not demostrating cooperation with coworkers?
A) Deciding where to go for lunch through a vote
B) Asking coworkers for their opinions
C) Doing all the work without input from coworkers
D) Dividing up the work and then meeting to assess progress
C) Doing all the work without input from coworkers
Leadership, organization, communication, and efficiency are examples of team member's
A) skills.
B) goals.
C) responsibility
D) outcomes
A) skills
A resume should include all of the following except
A) how to contact you.
B) your educational background.
C) relevant experience.
D) personal statements from your references
D) personal statements from your references
What can hinder team performance?
A) Diversity
B) Flexibility
C) Animosity
D) Acceptance
C) Animosity
Attitudes have a strong influence on what?
A) How you react to others
B) All of the above
C) How you will act
D) How others will treat you
B) All of the above
As teams develop and begin to perform, members display
A) inflexibility
B) disrespect.
C) animosity
D) loyalty.
D) loyalty.