Personal Traits
This trait includes dependability and positive motivation
What is Responsibility
Having _______ includes being courteous, dressing appropriately, being punctual, and avoiding workplace gossip.
What is workplace etiquette
This is a problem-solving strategy for solving disputes and finding solutions that will allow each side to save face and leave the least amount of ill-feeling
What is Conflict Resolution
To ........ (or accept/support) diversity is one way to avoid conflict in the workplace.
What is Embrace
This trait includes confidence
What is Self-Esteem
You should respect your coworker's privacy by not looking at or listening to, Faxes, Emails, and....
What is Voicemails
It is important to ______ effectively with coworkers to avoid conflict
What is Communicate
Diversity can bring this into the workplace....
different perspectives, interpretations, problem solving skills, and predictive models.
This trait includes friendliness, enthusiasm, adaptability, and respect for other workers
What is Sociability
When working with your supervisor, you need to accept this...
What is Feedback or Constructive Criticism
This type of listening is when you listen with the intent to understand as opposed to listening with the intent to respond
What is Active Listening
This is when respect is given between two people even when you don't always agree on the same thing.
What is Mutual Respect
This trait includes controlling ones own emotions in the workplace.
What is Self-Management
It is important to take this... (or going above and beyond what is asked of you without being told to do so)
What is Initiative
You can have a ...... (meeting to resolve issue) with another coworker to resolve an issue
What is a Mediation
True or False: Working with a diverse group of people makes it more interesting.
True
This trait is doing the right thing when no one is watching.
What is Integrity/Honesty
When you have an issue, you should suggest your own... to the problem
What is A Solution
This is the process of finding solutions to difficult or complex issues
What is Problem-Solving
What is one way you can make a difference?
Be open minded!