Definitions & Types of Violence
This term describes physical or verbal attacks against healthcare workers on the job
What is workplace violence?
Blaming others for mistakes
What is warning sign for co-worker workplace violence?
The goal is to help the individual calm down
What is verbal de-escalation?
This type of workplace violence involves a patient or visitor attacking a healthcare worker
What is type II violence?
Name a warning sign for workplace violence
What is impulsive, confrontational...?
This kind of training helps healthcare workers defuse potentially violent situations
What is de-escalation training?
Type I workplace violence usually involves this kind of perpetrator
What is an offender with no connection to the workplace?
Patient's who abuse this are at higher chance of committing workplace violence
What is drugs and alcohol?
An example of prevention
What is Say, Report, Use, Involve, Do not Bring, Locate, or Report
Type III violence refers to this situation within the healthcare workplace
What is worker-on-worker violence?
Lack of this type of training increases the risk of workplace violence
What is de-escalation techniques?
This team monitors & corrects potential workplace violence
What is SWIT?
This type of of violence is associated with a personal relationship, such as domestic violence, entering the workplace
What is type IV violence?
Foot tapping, hand wringing, fiddling with a pen
What is agitation?
This is what PIH has in place to help protect/deal with workplace violence.
What is PIH Health Workplace Violence Prevention Plan?