Northwell Health WPV Policy
To promote a safe environment for team members, patients, and visitors by preventing, preparing for, responding to, and recovering from workplace violence
What is the purpose?
Northwell Health’s WPV policies are aligned with this agency
What is The Occupational Safety and Health Administration (OSHA).
To ensure the safety of all individuals involved and to notify appropriate security or law enforcement.
What is the initial step to take following a WPV incident at Northwell Health?
Annual WPV Prevention Training, Crisis Prevention and Management Techniques, Situational Awareness, Northwell Safe Place Initiative and WFS Verbal de-escalation are all examples of
What is Northwell Health workplace Violence Prevention Training courses
Any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site.
What is "workplace violence" according to Northwell Health
This process outlines that WPV Incidents must be reported through the established channels at Northwell Health, which include direct reporting to supervisors, safety officers, or through anonymous reporting systems if available
What is incident reporting process?
The Joint Commission requires an annual __________ to identify and mitigate workplace violence risks
What is an Worksite analysis?
WPV incidents that result in injury or illness to team member should be reported where?
What is myExperience
Topics including what constitutes workplace violence, roles and responsibilities in preventing violence, proper incident reporting , recognition, response and reporting of workplace violence and de-escalation techniques are examples of
What are Joint Commission mandatory training topics for Workplace Violence Prevention
This type of violence involves deliberate actions to harm or intimidate, such as hitting or threatening harm.
What is intentional violence
Biting, kicking, punching are examples of what type of aggression covered under Northwell Health WPV Policy
What are physical incidents?
The joint commission alert for Physical and verbal violence against healthcare workers
What is Sentinel Event Alert #59
According to Northwell Health guidelines WPV incidents should be _______________ using the official reporting forms provided by Northwell Health, which include details of the incident, persons involved, and any actions taken
What is Documented
This in-person course is available for any WPV prevention site leaders or team members interested in becoming an educator for CPMT
What is WFS Crisis Prevention and Management Techniques Train-the-trainer (CPMT-TTT)
Intimidating gestures, invasion of personal space, or visually threatening behaviors are examples of ______________ according to the Joint Commission.
What is nonverbal workplace violence
Northwell Health Workplace Violence Prevention for Team Members Policy number
What is 440.02
What Joint Commission standard states “the hospital ensures staff are competent to perform their responsibilities”?
What is Human Resources HR.01.05.03?
All WPV incidents and near misses should be escalated to __________ & _____________ regardless of intent or whether the team member
What is unit leadership & security
How often must WPV training be conducted?
What is annually and additionally when there are significant changes to policies or the work environment
A patient with advanced dementia grabbing a team members wrist out of fear is an example of _____________
What is unintentional violence
Who does the Northwell Health WPV policy apply to?
What is Northwell Health team members, medical staff, volunteers, students, trainees, contractors, trustees, and other persons working for or at Northwell Health
What ongoing assessments does The Joint Commission recommend for managing WPV risks?
What is continuous monitoring of the environment, regular training updates, and revising policies as needed
The ___________ process includes reviewing the incident to identify causes and prevent recurrence, providing support to victims, and possibly adjusting policies or training
What is the post-incident follow-up as recommended by the Joint Commission
Describe a specific training method or tool used by Northwell Health for WPV training.
What is interactive modules, live workshops, and scenario-based role-play exercises.
A supervisor threatening job loss in a coercive manner or cyberbullying via emails or social media is an example of
What is "psychological intimidation"