Northwell Health WPV Policy & Regulatory Requirments
WPV Incident Reporting & Investigation Overview
Situational Awareness
Northwell Health WPV Prevention Program
Definitions
Introduction to WPV
100

$100: The Joint Commission requires an annual __________ to identify and mitigate workplace violence risks

Answer: What is an Worksite analysis?

100

$100: WPV incidents that result in injury or illness to team member are to be reported where?

Answer: What is myExperience?

100

$100: Heightened observation, Awareness of exits, Identification of potentially dangerous items in a physical space, and “seeing the big picture” are key _____________ of situational awareness

Answer: What are features?

100

$100: Annual WPV Prevention Education module, Crisis Prevention and Management Techniques, and Introduction to WPV prevention during onboarding are all examples of?

Answer: What is Northwell Health workplace Violence Prevention Education Opportunities?

100

$100: Any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site

Answer: What is "workplace violence" according to Northwell Health

100

$100: Criminal Intent, Customer/Client on Team member, Team member on team member and Personal Relationship are the 4 ___________________.

Answer: What are the Types of WPV Incidents?

200

$200: Northwell Health Workplace Violence Prevention for Team Members Policy number

Answer: What is 440.02

200

$200: This process outlines that WPV Incidents must be reported through the established channels at Northwell Health, which include direct reporting to supervisors, safety officers, or through anonymous reporting systems if available

Answer: What is incident reporting?

200

$200: This stage of situational awareness includes weighing all potential options and looking for the BEST possible outcome within YOUR capabilities?

What is stage 3: Decision?

200

$200: Training components including what constitutes workplace violence, roles and responsibilities, incident reporting, recognition, response and de-escalation techniques are mandatory training topics according to...

Answer: What is the Joint Commission?

200

$200: This type of violence involves deliberate actions to harm or intimidate, such as hitting or threatening harm.

Answer: What is intentional violence?

200

$200: To promote a safe environment for team members, patients, and visitors by preventing, preparing for, responding to, and recovering from workplace violence

Answer: What is the purpose of WPV Prevention Policy?

300

$300: What Joint Commission standard states “the hospital ensures staff are competent to perform their responsibilities”?

Answer: What is Human Resources HR.01.05.03?

300

$300: If a workplace incidents results in a fatality, amputation or work-related inpatient hospitalization it must be communicated to _______________, ___________________ and _______________.

Answer: What is site safety officer, Workforce Safety and OSHA?

300

$300: The four stages of situational awareness are:

Answer: What is Observation, Orientation, Decision and Action?

300

$300: This in-person course is available for any WPV prevention site leaders or team members interested in becoming an educator for CPMT

Answer: What is WFS Crisis Prevention and Management Techniques Train-the-trainer (CPMT-TTT)

300

$300: Intimidating gestures, invasion of personal space, or visually threatening behaviors are examples of  ______________

Answer: What is nonverbal workplace violence?

300

$300: Biting, kicking, punching are examples of what type of aggression covered under Northwell Health WPV Policy

Answer: What are physical incidents?

400

$400: Who does the Northwell Health WPV policy apply to?

Answer: What is Northwell Health team members, medical staff, volunteers, students, trainees, contractors, trustees, and other persons working for or at Northwell Health

400

$400: All WPV incidents and near misses should be escalated to __________ & _____________ regardless of intent or whether the team member sustained in injury

Answer: What is unit leadership & security?

400

$400: A person who consistently practices situational awareness is…

Answer: What is Better prepared to successful address risks, hazards or events to protect themselves and others?

400

$400: How often must WPV training be conducted?

Answer: What is annually and additionally when there are significant changes to policies or the work environment

400

$400: A patient with advanced dementia grabbing a team members wrist out of fear is an example of _____________

Answer: What is unintentional violence?

400

$400: Threatening tone and behaviors, Refusal of Interventions, Pleading and demanding, Aggression toward objects, verbal threats and Disruptive or destructive behaviors are all examples of:

Answer: What are middle stage behavioral warning signs?

500

$500: Ongoing assessments including continuous monitoring of the environment, regular training updates, and revising policies as needed are examples of...

Answer: What are Joint Commission recommendations for managing WPV risks?

500

$500: This process includes reviewing the incident to identify causes, prevent recurrence, provide support to involved team members, and implement corrective actions

Answer: What is the post-incident investigation & follow-up

500

$500: What is the definition of Situational Awareness?

Answer: What is being aware of ones surroundings and any potential hazards or threats and the ability to perceive, understand and effectively respond to situations?

500

$500: List 1 of the 5 Northwell Health Safe Place Initiative key components?

Answer: What is…

1. Patient, employee, visitor behavior expectations 

2. Team member training & awareness

3. Security Enhancements

4. Weapons detection technology

5. Domestic Dating and Relationship Violence Program 

500

$500: ______________ defined as a pattern of abusive behavior in a personal relationship is also considered workplace violence when it spills over into place of work.

Answer: What is domestic and family violence?

500

$500: Recognize behavior, alert other team members, provide support and empathy, focus on the person and not the behavior, remove hazardous items from the environment are all examples of:

Answer: What are Interventions for early behavioral warning signs?

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