A collaborative process of understanding how the organization is currently functioning, and provides information necessary to design change interventions.
What is Diagnosis?
100
How well the group understands its objectives.
What is goal clarity?
100
Four major techniques for gathering diagnostic data.
What are questionnaires, interviews, observations, and unobtrusive measures?
100
A process of collecting and feeding back data from an organization or department through the use of a questionnaire or survey.
What is survey feedback?
100
The youngest member of MSM 281.
Who is Bryant Marion?
200
Conceptual frameworks that people use to understand organizations and points out areas to examine and what questions to ask
What is a diagnostic model?
200
Beliefs about how the group should perform its task and includes acceptable level of perfromance.
What are performance norms?
200
One of the most efficient data collection methods that typically contain fixed response queries, usually administered through pencil an dpaper and can be analyzed quickly. They can be tailored or standardized.
What is a questionnaire?
200
Identify a limit or risk of survey feedback.
What is ambiguity of purpose, distrust, unacceptable topic, organizational disturbance?
200
The mascot for Team A.
What is an owl?
300
The extent to which the feature, operations, and characteristics of one system support the effectiveness of another.
What is alignment?
300
A design component that identifies the degree to which a job requires a range of activities and abilities to perform the work.
What is skill variety?
300
Data collection method that permits asking the repsondent direct questions using probing and clarifying questions.
What is an interview?
300
Characteristics of effective feedback data have their priorities (there are nine).
What are relevant, understandable, descriptive, verifiable, timely, limited, significant, comparative and finalized?
300
The professor that coined the term "inner fabulous".
Who is Dr. Laina Turner-Molaski?
400
Two classes of organization environments.
What are general and task environments?
400
A design component that identifies the degree to which a job has a significant impact on other people's lives.
What is task significance?
400
A term for the number of people, events, records are needed to carry out the diagnosis or evaluation.
What is a sample size?
400
Difficulty reaching sufficient consensus about the purpose of the survey, its content, and how it will be fed to participants.
What is ambiguity of purpose?
400
The MSM 281 class member who protrayed Donald Trump in a skit.
Who is Doug Knight?
500
Reflects how well the organization has met the expectations of different groups.
What is stakeholder satisfaction?
500
A design component that indicates the degree to which a job provides freedom and discretion in scheduling the work and determining work methods.
What is autonomy?
500
Two broad classes of data analysis techniques.
What are qualitative and quantitative?
500
The name of the real estate affiliate identified in Chapter 8 that underwent an operation review and servey feedback.
What is Prudential Real Estate?
500
Two items Dr. Omoshegbon said could guarantee us an "A" in economics.
What are a chopper and an American Express Black Card?