Paint first appeared about _______ years ago.
What is 30,000?
Elinor Coatings was started on this date. (Month, Day, Year)
What is November 6th, 2006?
QMS
What is Quality Management System?
A failure to comply with requirements is called a _____.
What is a nonconformance?
This is the diagram that shows the departments, job titles and allocation of responsibilities for the success of the quality management system.
What is the Org Chart?
This type of paint was historically made by mixing pigments, water, and egg yolk.
What is Tempera Paint?
As of 3/27/2026, Elinor Coatings has this many employees.
What is 37?
ISO
What is International Standards Organization?
This is a document that identifies and describes the processes related to the QMS. It also contains the policy, scope, and stakeholder groups.
What is the Quality Manual?
This is the degree to which our customers' needs and expectations have been fulfilled.
What is Customer Satisfaction?
The first pre-prepared or “ready mixed” paints were patented by D.R. Averill in what year?
What is 1867?
Name three employees who have been with Elinor for over 5 years.
What are Holly, Dante, Kenny, Janice, Dillan, and/or Luke?
PDCA
What is Plan, Do, Check, Act?
This is Elinor Coatings' Quality Policy?
(main points)
What is Elinor Coatings is committed to consistently achieving customer satisfaction with product quality, including research results, on-time delivery and customer service.
This is achieved through satisfying customer, company, legal and AS9100 requirements and continuously improving our Quality Management System?
This is the method of ensuring that standard operating procedures, processes, policies, record sheets, etc. remain updated and only the most updated version is accessed.
What is Document Control?
The National Association of Corrosion Engineers (NACE) was founded in this year.
What is 1943?
This is Elinor's first product.
What is BronzeShield?
QA
What is Quality Assurance?
True/False: It is the responsibility of only management to uphold the quality management system.
What is False?
Name 3 of Elinor Coatings' Quality Objectives.
What is Product Quality (≤ Internal Nonconformance per month)?
What is Customer Satisfaction (≤ 3 issues per quarter)?
What are Research Milestones (90% completeion)?
What are Sales vs Targets (95%)?
What are Timely Orders (95% within 7 days)?
Scheele's Green was a pigment made from copper and _______. It was seen as a fashionable color used in a variety of paints for the Victorian elite, but fell out of favor in the 1860s due to it's toxicity.
What is Arsenic?
Elinor’s pilot manufacturing plant can make batches of material up to five gallons at a time. In what city and state does Elinor’s contract, or “toll,” manufacturer produce and package larger quantities of Elinor products?
Where is Menominie, WI?
KPI
What is Key Performance Indicator?
The current and most up to date version of the Elinor Coatings Quality Manual is stored here.
Where is CORE?
This is a management principle that emphasizes understanding and managing activities as interrelated processes that function together as a system to achieve consistent and predictable results
What is the Process Approach?