TRUE or FALSE
True or False: A student worker is allowed to disclose any information with other students outside of work
False, FERPA guidelines strictly prohibit sharing information as it is violation of confidentiality.
Correct phrases to use when speaking to students through phone call?
"May I put you on hold?"
"May I say/ask who is calling?"
"Can you please speak up? I am having difficulty hearing you."
What is the hourly pay rate as a Peer navigator employee?
$14.49
True or False: Parents can obtain information of their child's (attending student) records because of tax related purposes
False, even if an attending student is a minor, the school is not allowed to give that information out without student's consent.
What can you do with Microsoft Word?
Create documents from scratch, or a template.
Add text, images, art, and videos.
Research a topic and find credible sources.
Access your documents from a computer, tablet, or phone with OneDrive.
Share your documents, and work with others.
Track and review changes.
How many hours can a Peer navigator work up to?
10-20 hours
True or False: You don't need to complete your timesheet, your supervisor will get that taken care of
False, you are held responsible for submitting your own timesheets at the assigned date given by your supervisor.
What can you do with Microsoft Excel?
Excel makes it easy to crunch numbers and streamline data entry. With excel you can create spreadsheets, charts and graphs.
What is the main requirement to be eligible for employment as a Peer Navigator?
Be approved for Federal Work Study
True or False: A student is entitled to a 15 min break and a 30 min lunchbreak if working a 6hr or more shift
True
Which platform can you use to store files and documents?
OneDrive
Can a Peer Navigator work during break?
You cannot work during winter (last 2 weeks of December) OR spring break (unless the office that you work for is open for business) and holidays.
True or False: Time management is important and having a set schedule is highly recommended
True, always keeping things in order is important
What is an online platform used by ELAC’s Student Services and offers appointment scheduling, student kiosk, video meeting?
ConexED
computer, laptop, tablet with a working webcam and audio, and have camera on during trainings, weekly check-ins, and other sessions with students (while working remotely).