What's it Called?
What is the name of the template that must be added to a patient's chart when sending a referral for counseling?
What is "Counseling Template"?
What are three controlled medications?
What is Adderall, Ritalin, Methylphenidate, Hydrocodone, etc. (any controlled meds accepted)?
To whom does the PCP send a telephone encounter when he/she is aware of a patient's upcoming need for post-surgical physical therapy?
Who is Care Management?
Within how many hours does the clinic process medication refill requests?
What is 72 hours?
What is a term shared by the Texas Rangers and our workplace messaging platform?
What is Team(s)?
To which document do you refer to see the certifications held by individual providers, as well as the procedures they are trained to perform?
What is "Provider Certifications and Procedures shared Excel sheet"?
What are three questions that are part of the counseling template?
What is Urgent status, referral for, prefers (F2F or tele), provider preferences, language, best time to reach out to schedule appt, prefers appointments, contact method, additional information?
Who assigns the PCP label in the patient's chart?
Who is Call Center or the partner scheduling the appointment?
What is the minimum age for a patient to be seen at WPC?
What is 12 years?
What is a board game and an element of a provider's weekly dashboard?
What is Risk (category)?
What is the name of the database that providers check at every controlled medication refill?
What is "Texas Prescription Monitoring Program (PMP)"?
Who is the Release of Information form assigned to once it is scanned in to eCW?
Who is Records, Medical?
Who is able to access HEB WPC Physical Therapy services?
Who is all employer members, established members, Tier 2?
How many times do we need to reach out to a patient to try to reschedule a missed or cancelled appointment?
What is 3 times?
What is the acronym shared by "no-show" and Nutrition Services?
What is NS? (NS is Nutrition Services, n/s is no show)
What is it called when a pharmacist reviews all of the patient’s medications (prescribed, over-the-counter, and/or supplements) to identify the efficacy and safety of each medication as it relates to its indication?
What is "Medication Therapy Management (MTM)"?
What are three possible PCP statuses that can be found in a patient's chart?
What is Name of PCP; Cash, Pay; PCP, Transitioning; Exclude, From Calc?
Who changes the PCP label to "PCP, Transitioning" if the patient misses their new member visit and does not immediately reschedule?
Who is the Front Desk partner?
After how many months without an appointment is a patient considered "inactive" and removed from the provider's panel?
What is 24 months?
What animal is also a type of shoe you can't wear to work?
What is a Croc?
What is the PCP field label for used the patient is deceased or terminated from the practice?
What is "Exclude, From Calc”?
What are three types of patients that would be excluded from an APP provider panel?
What is patients on controlled medications (excluding those on chronic controlled medications already on an APP panel), patients determined by supervising physician and APP to be most appropriately served on a physician's panel, or patient wishing to change from physician panel for anything other than location or gender preference?
Who can act as a consultant provider or a Collaborative Drug Therapy Management provider for WPC patients?
Who is the Ambulatory Care Pharmacist?
What is the monthly cost for a Tier 1 subscription?
What is $99?
What is the name for a team providing care to patients, and something you put in a Keurig machine?
What is a Pod?