A3 Thinking
Huddle Up
Toolbox
Stripes Hodgepodge
Oscar The Grouch
100
This should be found before brainstorming countermeasures.
What is root cause?
100
The first thing that should be discussed at every huddle.
What is safety?
100
A visual representation (drawing) that shows motion and transportation.
What is a spaghetti diagram?
100
The two foundational principles of WPS.
What are Continuous Improvement and Respect for People?
100
Anything that does not add value to the delivery of healthcare services.
What is waste?
200
An exercise to clearly see and understand a process as well as identify waste.
What is a go and see?
200
An improvement idea that falls within the I on a PICK chart.
What is a Just Do It?
200
It's what 5S stands for?
What is Sort, set in order, shine, standardize and sustain?
200
It's what PDCA stands for.
What is Plan Do Check Adjust?
200
Type of waste that involves having more than what is needed to do the work.
What is inventory?
300
A storyboard or report that captures a structured approach to resolving a problem.
What is an A3?
300
A chart used to help prioritize ideas based upon impact and difficulty.
What is a PICK chart?
300
Two tools used to drill down to root cause.
What are 5 Why and Fishbone?
300
To be a leader in healthcare quality, safety and value.
What is our vision?
300
Any type of work, supply or process that is not done correctly the first time.
What is a defect?
400
Area of the A3 that is used to help ensure project tasks are completed.
What is an action plan?
400
The minimum frequency at which a huddle should typically be held.
What is daily?
400
Tool used to map out value added vs non value added steps in a process.
What is value stream mapping?
400
Thought process of thinking back on what was learned from successes and failures.
What is reflection?
400
Type of waste that includes not engaging employees, listening to their ideas or supporting their careers.
What is skills?
500
Contains what is happening, how long has it been happening and what should be happening.
What is a problem statement?
500
These should be visual to let us know if we are reaching our targets for improvements.
What are metrics?
500
A set of instructions that describe the single best way to do something based upon evidence or facts.
What is standard work?
500
Great patient care.
What is our mission?
500
Doing more of something than is necessary.
What is over processing?
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