Policy
Timelines
Plan of Care
Crisis Planning
Needs
100

This is the expectation of hours you should be available Monday through Friday. 

What is 9am - 5 pm.
100

30-45 days 

What is the engagment phase (phase 1)

100

Every 3 months

How often do we update a Plan of Care for CMHW and CMHI?

100

Should include all initial conditions including reason for referral, when the family first noticed something was different, and first system contact. 

What is the brief history? 
100

The need for food and shelter.

What is a basic need? 

200

To partner with Youth and Families in an unwavering capacity to help youth and families fully achieve: Access, Voice, and Choice.

What is the ISF Mission Statement?

200

3 months before end of annual eligibility review

When do we ask the team if they are ready to transition? (phase 4)

200

Within 7 days

When do we have to send a Plan of Care to the team? 

200

Family friendly language. 

How should a family story be written? 

200

This does not reflect a service, a behavior or a goal.

What is an underlying need? 

300

Wraparound Facilitators can take scheduled time off if they plan ahead of time and they do not have any meetings scheduled, their work is done, and management is aware in advance. IS&F does not provide paid time off.

What is flexible time off policy for Wrap Facilitators? 

300

The 15th of the month (approximate)

When do you need to submit your review for approval in TOBI? 

300

It is not clinical but is measurable and shows progress over time. 

What is an outcome? 

300

Strengths of the family, team and community as well as how the family has approached tough times before. 

What should be included in a crisis plan? 

300

Couched in the family story.

Where do you find the underlying needs?

400

1. Grounded in a strength’s perspective 2. Driven by underlying needs 3. Supported by an effective team process 4. Determined by Families

What are the four key elements of Wraparound? 

400

45 days

How many days before the annual ends do we need to put in the annual eligibility review?
400

Should be specific, tell who, what, where, when, why, how (barrier breaking) and include tasks. 

What is a strategy? 

400
Least restrictive to most restrictive. 

How should a crisis plan flow? 

400

Biological or adoptive family unless there is currently no permanency plan. 

Who is considered a caregiver for an underlying need? 

500

Only when a family requests this.

When can we do a virtual (sound and camera) WTM? 

500

180 days

How often do we need to complete a CANS? 

500

These are created with strengths of the family and team to address underlying needs. 

What is a stategy?


500

1. Calm 2. Trigger 3. Agitation 4. Acceleration

5. Peak 6. De-escalation 7. Recovery


What is the crisis cycle?

500

If the underlying need is identified, named, and met then behavior will change. 

What is the theory behind behavior change? 

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