Get in the ZONE
Where's Waldo
Don’t forget about me
Let me give you my ACC# 3584351000
Feature Presentation
100

To View Grants

Payment and Collection (Agency Portal)

100

You will find my service start date at this location

Account Info Tab - Account Details

100

VIDEO DAILY DOUBLE 3

Home 

Refresh button

100

I would be found in this district

Account Summary 

Work District - Howard

100

You might find me out in the field working

Field Activities Tab 

or 360 View - Services and Meter tab - view FA Activities hyperlink 

Fieldwork Finder

200

Payment Arrangement 

Payment and Collections - PA Eligibility

200

Review previous interactions left here


Contacts - Tab

200

Other than the Bill, where can you see if the bill is estimated or read

Billing Summary Zone

Launch Bill Inq hyperlink

Bill usage & payment history

200

Video Daily Double 2


Deposit Amount 500.00

200

Let's negotiate my new recommend amount  


Enrolled Programs

Budget Billing  

Maintain BB Hyperlink

300

Video Daily Double 4

360 View 

Recommended Programs

300

Provide the Steps to get to the meter number 

Service and meter info zone

View Details hyperlink 

Meter Details

300

Click to get Knowledge Based Information 

AI TOOLS Button

300

What is my Rate/Tariff

360 View

Launch Bill Inquiry Hyperlink

 Bill inquiry Rate/Tariff - 40R

300

Sometimes I feel O so Powerful

360 View 

Launch Billing Inquiry

Opower

400

Payment Method 

Payment & Collections 

(Gives you the last form of payment made)

400

Schedule an Appointment Hyperlink 

Field Activities Tab 

OR

Service and Meter Info Zone - View Field Activities

400

VIDEO DAILY DOUBLE 1


Go to CC&B

400

On 1/12/26 I was billed $7.59 for what?

360 View

Launch Bill Inquiry hyperlink 

Bill adjustments - Late Payment Electric Charge


400

GO here to be placed on paper billing 

Account Info Tab - Bill Delivery

500

High Bill Case  


Bill Summary - Launch Bill Inquiry - Click Create Case

500

To see if someone is listed as Also Financial Responsible 

Account info Tab - Account Details - Secondary Customer Zone


500

You will need to go to CC&B to complete me, but I'm hanging with the Bill Adjustments 

launch bill inquiry - Bill Adjustment Hyperlink 

Waive Returned Payment Fee 

OR

View / Waive Late Payment Charge

500

What's my previous address 

Field Activities Tab 

Premise address dropdown

8306 Autum Way Apt 1a Jessup, MD 20794

500

Go here to view Electric / Gas usage 

(I'm not the bill)

Launch Bill Inquiry 

Bill Usage & Payment History

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