WRD General
What is Docutector
DocuTector: online platform that enables us to authenticate international passports.
(SpecFile Menu > EFT/Fraud > Card Management).
Obtaining/capturing a debit card
Someone wants to share information about an advertising opportunity.
marketing@aplusfcu.org with their full name, company, and any message they have.
Who banks at Levi's Nationals?
Mr. Abernathy
members or non-members to claim funds from a deceased account
Ensure that Account Services reviews the request.
DO NOT to complete the affidavit or proceed with funds disbursement until instructions are received from Account Services
To access the videos, navigate to the M Drive > Training > EMA EAR and choose either the Advanced EAR Training or Advance EMA Training folder.
Steps to access Training resources for business and specialty accounts in both EMA and EAR
*Reminder NAW will be retired on June 18.
Someone requests funding for an event, sponsorship, or other similar support that we typically provide for schools.
Direct them towards the branch that’s closest to their location or to the Business Development team at businessdevelopment@aplusfcu.org.
what is the limit to wd in drive thru
2000
When opening and closing what is the grace period that puts members first?
five-minute grace period at opening and closing times
Bonus POINTS!!!!: describe the culture of aplus :D
u can say literally anything.
You want to sign up for youth camps
CommunityEducation@aplusfcu.org or send Brianna Guerra a message on Teams if you have any questions.
What do these words mean ?
Partner Up
Team Up
Own Up
Step Up
core values
What is Cross Member Authorization?
This service enables numerous members to connect their memberships in online banking, allowing them to conveniently view all their balances in one place.
Under dual control: unlock and access the machine, remove the used ribbon, replace it with the new ribbon, and lock the machine.
Still under dual control, unspool the ribbon so you can throw away the center plastic piece, and place the used ribbon in a manila envelope. Both team members must initial/date the seam of the envelope, then seal with tape (over initials/date) before locking it up in the vault.
The sealed envelope will remain stored in the vault until the shred bin vendor comes to service your location. When the vendor arrives, access the vault under dual control, remove the sealed envelope, and place it into the locked shred bin. Accompany the vendor to the shred vehicle. The vendor will proceed with placing all contents of the shred bin into their vehicle shredder.
Disposal of Used Debit Card Machine Ribbon
Steps for removing and storing used debit card machine ribbons and locking them in the vault.
Someone requests financial education presentation or Mad City Money event, encourage them to email
communityeducation@aplusfcu.org with their full name, company, and any message they have.
What is Buda's Mascot?
Raccoon- BUDA BANDITSSSS
What is VISA DAS program?
Dispute Analysis & Support (DAS) is an operational support team who specialize in filing disputes in a fast and efficient manner. This team is entirely managed by VISA, but will identify themselves as A+ team members.
In the system tray click on the up arrow to display all of your running systems
The SymForm icon is the satellite
Right click on the SymForm satellite and the option to “Download Out Of Date Non-PC Software Files” to update new forms.
Click OK when prompted
When complete, you will now have the latest SymForms on your workstation
Quest will close then reopen
Instructions for keeping Quest up to date.
Someone requests a booth or table explaining the benefits of joining A+FCU (as a member or as a SEG).
direct them towards the Business Development team at businessdevelopment@aplusfcu.org.
What is the branch Halloween costume going to be this year?
You can say anything. no answer yet - seeing if anyone had good ideas.......