Clinical
What are the dental codes for localized and generalized SRP?
Localized SRP: D4342
Generalized SRP: D4341
What are the contents of our new patient gifts for adults?
Toothbrush and stain remover pen
What time does morning huddle start?
7:45 AM
What does it mean to show integrity at work? (Core Value)
Being courageous, honest, and trustworthy with your daily tasks and choosing to do the right thing in all circumstances.
How many years has Edina worked at WRD?
14 years
At this level of sedation, patients generally respond purposefully to verbal commands, either alone or with light tactile stimulation, and can typically maintain their own airway
Moderate Conscious Sedation
What is our Invisalign fee?
$5,500
What holidays do we get paid for?
Thanksgiving, Christmas, New Year's Day, Labor Day, Memorial Day, and 4th of July
Why do we give new patient gifts?
To encourage reciprocity and build patient loyalty
What's the name of Dr. Lenos' other office?
Green Street Dental Care
What are the most commonly missing teeth?
Third molars (wisdom teeth), second premolars, and maxillary lateral incisors
Which Medicaid plan only covers 8 fillings or extractions a year?
Hip Plus CareSource
What do you do if a patient's having a medical emergency?
Radio 'code blue' - get a doc
Why did Dr. Strickland choose the hours we have for WRD?
To make scheduling easier for working/busy families, and to help make work hours more flexible for employees.
What was S1 used for before being turned into an op?
Kid's room for employee's kids
What is the purpose of ultrasonic cleaning dental instruments?
To remove the bioburden (blood, saliva, and other organic debris)
What is the name of our collection agency?
Meade and Associates
What is the lab procedure (in-house vs sending to lab)
In-house: print 2 copies, 1 on door in lab, give other Emma, schedule pt 2 weeks out
Send to lab: print 2 copies, 1 on door in lab, give other Emma, digitally send scan same day, schedule pt 3 weeks out
What are the questions of the new patient interview?
Bottom line/Detailed information
Value: Comfort/Function/Cosmetic/Longevity/Ortho
Barrier: Fear/Time/Trust/Budget
Nervousness: sedation required?
What's the name of Dr. Strickland's book?
A Lifetime of Smiles
What is the term for an extra tooth that develops between teeth #8 and #9?
Mesiodens
Which insurance plans is Dr. Patel in-network with?
DentaQuest, Envolve, Full Medicaid, UHC Medicaid, SIHO, Delta, GEHA
Who is our 401-K through?
Voya
What is the main idea of our mission statement?
Provide uncompromising patient care, foster integrity
To be motivated and professional staff, who are excited to provide uncompromising patient care; in an environment that fosters integrity, respect, and efficiency through continual education/training and accountability; while striving to meet professional and personal goals.
Which zodiac element is most common among WRD employees? (fire, earth, air, or water)
Water