General
20 / 20 Vision
Lap of Luxury
Samuel Mueller Who?
Things we should know by now but enjoy learning 100x
100

Knocking on the door exactly at the appointment time

What is Step 1?

100

They go up, they go down, I see through them.

What is a Window?

100

This Acrylic, is better than other Acrylic, based on its purity

What is Virgin Acrylic?

100

This pays 14% commission

What is Luxura?

100

These answers are found readily available to most of the basic product questions here

What are Resources?

200

Is nothing more than an unanswered question

What is an objection?

200

They could be GBGs or SDLs, of a variety of shapes and sizes

What are Grids?

200

This chemical additive keeps mold and bacterial grown at bay

What is Microban?

200

Small dings and scratches can be sanded out on these

What are Luxura and Monterey walls

200

Not submitting this the day of the sale because you want to wait for financing or any other invalid reason

What is the work order

300

No step is more important than the next, but this step is the most important

What is the Upgrade?

300

An NFRC label details this

What is the window efficiency?

300

This transfers the flow of water from the gooseneck to a hand-held?

What is a shower arm diverter?

300

Parent Company of Samuel Mueller

Who is Trumbull Industries?

300
Wanting to knock these down, rebuild, flip around and change the overall foot print is still asked all the time for not sure what reason

What are Walls?

400

today’s average educated consumer doesn’t go and get three estimates anymore.

What is a post negative suggestion?

400

Covered for 35 years on product and workmanship.

What is a SuperMax window warranty?

400

This Trim kit is the only one offered in ORB

What is Voss?

400

This base is the 'get out of jail free' base

What is the FZS base?

400

If a customer wants to add product post sale, the info on cost would be found here and multiplied by what?

What is the price guide and .7 for cash and .75 for financing?

500

Doesn’t it make sense to invest a little more money up front, on a higher quality product installed by a reputable company, rather than not spend enough and have to worry about replacement down the road

What is the Value Statement

500

PVC Cellular Composite

What is Celuca?

500

This New Hampshire-Esque Stone look was discontinued a year ago

What is Platino Granite

500

Threshold Heights for the 3 bases offered

What is 1", 2-5/8", and 3"?

500

When a change order is done after a job is net that includes new product, these people must be emailed of the change

What is sales ops and ordering

M
e
n
u