terms relating to emails
What is a flame mail?
an angry email
concise
What does this word mean?
giving a lot of information clearly and in a few words
what can you say when you want to give someone information about something on an email?
I am writing to inform you that...
Why is a disclaimer in an email important and where do you normally find a disclaimer in an email?
a formal statement saying that you are not legally responsible for something
discouraging
What does this mean?
causing someone to feel less confident or less hopeful
How would you notify someone that you have attached a document to an email?
"Please find attached...",
"I've attached...",
"I'm attaching...",
"Here is the..."
what is a message thread?
Why is it google to keep a message thread when emailing clients?
the history of correspondence
liability
what does this mean?
the fact that someone is legally responsible for something
how would you start an email when you want to continue a conversation that you had with someone on the phone or in person?
"Following our telephone conversation on..."
"Just to follow up from our chat on..."
what is a read receipt?
Why would you use this?
confirmation that you have read something
abbreviations
What does this mean?
a short form of a word or phrase
How would you remind someone about something that they need to do or remember in an email?
"I would like to remind you to..."
"Don't forget to..."
annoy
What does this mean?
make (someone) a little angry; irritate
How can you ask someone to do something for you when writing an email?
"Would you please..."
"Can you..."