This is the first thing you should do if you discover a fire in the workplace.
raise the alarm/call emergency services
What is the most important skill when working in a team?
communication
The minimum legal amount a worker can be paid is called what
minimum wage
what skill involves being on time, meeting deadlines, and managing your day?
time management
If you are sick and cannot attend work, you should do what?
notify your manager/supervisor
What protective items, like helmets, gloves, or goggles, keep workers safe?
PPE (Personal Protective Equipment)
True or false: Giving constructive feedback always means pointing out mistake
False
what is the document that outlines the conditions of your employment
an employment contract
Employers often look for this “P” skill, which means coming up with new ideas
problem-solving
If you disagree with a co-worker, what is best way to resolve it?
calmly and respectfully to resolve the conflict
What color is most commonly used for workplace safety signs warning of hazards
yellow
What style of listening involves paying full attention and asking clarifying questions?
active listening
True or false: Employees have the right to refuse unsafe work
true
ability to adapt to new tasks, roles, or technology is called what?
flexibility or adaptability
If you make a mistake at work, the best response is what?
admit it, fix it, and learn from it
What is the standard procedure used to ensure a machine is shut down before maintenance?
lockout/tagout
what is short meeting at the start of the day to align the team is often called?
a huddle or stand-up meeting
what is the name of the government body in Australia is responsible for workplace health and safety
WorkSafe
What three letters stand for software skills commonly required in offices (e.g., Word, Excel, PowerPoint)
Microsoft Office (MOS)
If you are unsure how to complete a task, you should do what?
ask for help or clarification
workplace policy requires identifying, assessing, and controlling hazards before work begins
risk assessment
what strategy for decision-making seeks a win–win solution where everyone’s needs are considered
collaboration or consensus-building
what law protects workers from being treated unfairly because of age, gender, race, or disability?
The Equal Opportunity Act (or anti-discrimination law)
what three skills—reading, writing, and numeracy—are often called this in the workplace
core (or foundational) skills
If you witness bullying or harassment in the workplace, the correct action is what
report it to a supervisor/HR or follow workplace policy